Store P&C Business Partner - Dolphin Mall

Primark Stores Limited; Miami (FL); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a dynamic retail environment as a People & Culture Business Partner, where you will empower teams and enhance employee engagement. This role is pivotal in shaping the in-store experience, focusing on recruitment, training, and performance management. You'll collaborate with management to drive strategies that foster a thriving workplace culture. With a commitment to your development and success, this innovative firm offers competitive benefits and a supportive environment. If you're passionate about people and culture in a retail setting, this is the opportunity for you!

Benefits

Competitive Benefits

Work-Life Balance

Onboarding Support

Career Development Opportunities

Qualifications

• 2+ years as an HR Manager/HRBP with functional leadership experience preferred.
• Good working knowledge of employment legislation and retail experience.

Responsibilities

• Act as a trusted advisor to Store Manager(s) and Retail Management team.
• Coach and develop in-store capability among the Retail Management team.

Skills

HR Management

Coaching & Influencing

Analytical Skills

Organizational Skills

Communication Skills

Problem-Solving

Education

Professional HR Certification

Experience in Retail or Customer-Facing Sectors

Job description

P&C Business Partner

Dual Site Location

Because the people always make the place. This is retail our way.

We strive to keep our colleagues at the heart of everything we do – we’re caring, dynamic and we succeed together. Our strong values run through everything we do. In this role, the People & Culture Business Partner is integral to keeping everything in-store on track for our people – and our business – to succeed.

What You’ll Do

As a P&C Business Partner, you will act as a trusted advisor to the Store Manager(s), Retail Management team and in-store P&C team. You will provide strategic and consultative functional advice and insights on the people agenda, process and best practices with focus on employee relations, recruitment, learning & development, colleague engagement, performance management, and more.

P&C Business Partners are accountable for supporting the delivery of the P&C strategy and purpose to all colleagues in-store. You will be responsible for providing an amazing customer and colleague experience as well as supporting the development of high performing teams.

Here is how it looks in action:

1. Coach and develop in-store capability and confidence amongst the Retail Management team and in-store P&C team to allow them to operate as a first point of contact on ER Matters; exercise clear decision-making and provide advice on these matters.
2. Support the store in developing strategies to address challenging recruitment needs, particularly at the Retail Assistant level by coaching the store manager and management team.
3. Ensure core learning programs are delivered in-store while supporting the Retail Management team in identifying store/s training needs and solutions that enable our people to reach their potential.
4. Take overall accountability for the successful and smooth running of the payroll activities in store, ensuring timely execution and speedy follow up on any issues.
5. Support the Head of P&C and Area P&C Business Partner in aligning P&C activity to the P&C Strategy and Purpose in-store.
6. Support the Store Manager(s) in delivery of the key people KPIs for which they are accountable, including but not limited to engagement, retention, development and performance of their people by overseeing their implementation.
7. Partner effectively with the People & Culture Centers of Expertise and Central P&C team to support locally the implementation of policy and practice.
8. Support Commercial & Business impacts by developing an understanding of commercial performance and customer experience, as related to our people agenda.
9. Deliver against company expectations and policy, ensuring good governance and best practices are in place. Ensuring compliance with regulations and mitigation of risk to the business.

What You’ll Get

We’re committed to your success and will provide you with an onboarding period in Primark’s other U.S. trading areas. Here, you’ll be empowered to succeed. As we rapidly expand across the globe, we’ll give you the tools that you need to excel. We’ll also offer you competitive benefits and work-life balance – we know your life outside of the store is important.

What You’ll Bring

To be successful in this role, you must have 2+ years as a HR Manager/HRBP; plus additional work experience, and functional leadership experience is preferred.

1. Professional HR certification desirable.
2. Experience in coaching & influencing, leveraging your ability to empower others through direct and indirect leadership.
3. You bring solid consultative abilities with a talent for clear and persuasive communication.
4. Demonstrate excellent organizational skills, with the ability to prioritize and adapt in a dynamic, fast-paced setting.
5. Good working knowledge of employment legislation.
6. Analytical/problem-solving skills and an interest in developing commercial acumen.
7. Delivery/facilitation skills.
8. Experience in Talent, Performance, and Change Management.
9. Retail experience or other customer-facing sectors with high colleague headcount.
10. Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers.

Excited? Good. Because it’s energising to put your skills to work, in a growing global business committed to helping people express themselves – and feel a sense of belonging.
We encourage all our people to grow, learn, and develop, and we can’t wait to see how you’ll positively impact colleagues in this role. Apply to join as a People & Culture Advisor and be welcomed to the world of Primark.