Store Ops & Guest Experience Lead

Dominos; Norman (OK); On-site; USD 32,000 - 45,000; Full time

Job summary

Domino's in Norman, Oklahoma, is seeking a full-time Store Assistant Manager to oversee daily operations, supervise team members, and ensure guest satisfaction. You will manage inventory, coordinate deliveries, and assist in maintaining store standards and safety compliance.

The role emphasizes hands-on training, customer service excellence, cash handling, and accurate ordering; you will balance at the register, support shift leaders, and help drive store performance in a fast-paced environment.

Responsibilities

• Operate all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet orders; count inventory and complete paperwork; clean equipment and facility.
• On the job training involves customer service orientation, interactive computer program, and hands-on practice.
• Customer service skills involve the ability to comprehend and communicate verbally and written with customers/co-workers over the phone and in person.
• Pizza Delivery skills involve the ability to safely drive own vehicle, navigate roads/maps, adverse terrain/stairs of delivery sites while carrying products.
• Essential skills involve the ability to add/subtract/multiply/divide accurately to make correct monetary change (may use calculator).
• General Physical demands involve the ability to stand, walk, sit, lift, carry, push, climb ladders/stairs, stoop/bend, crouch/squat, reach, grasp with hands to use machines-tools-equipment-work aids, and tolerate exposure to varying temperatures/conditions inside and outside.

Job description

Domino's in Norman, Oklahoma, is seeking a full-time Store Assistant Manager to oversee daily operations, supervise team members, and ensure guest satisfaction. You will manage inventory, coordinate deliveries, and assist in maintaining store standards and safety compliance.

The role emphasizes hands-on training, customer service excellence, cash handling, and accurate ordering; you will balance at the register, support shift leaders, and help drive store performance in a fast-paced environment.