Store Operations Supervisor - Coaching & Stock Flow

Victoria's Secret & Co.; Crestview Hills (KY); On-site; USD 22,000 - 26,000; Full time

Job summary

Victoria’s Secret & Co. Operations Supervisor leads store operations, overseeing shipments, replenishment, and inventory accuracy while maintaining cleanliness, safety, and compliance to deliver an exceptional customer experience.

The role emphasizes coaching, leadership, and collaboration with cross-functional teams, guiding associates and managers, and aligning with daily work force management and merchandising standards to drive sales and brand standards.

Qualifications

• Passion for Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty.
• Strong attention to detail and execution.
• Ability to work in a fast-paced environment.
• Ability to coach in real time.
• 1–2 years retail experience preferred.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks.
• Ability to use technology (headsets, mobile devices, computers).

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Scope and level of responsibility may vary based on store size and business complexity.

Skills

Customer service

Coaching

Attention to detail

Fast-paced environment

Physical stamina

Technology use

Tools

Headsets

Mobile devices

Computers

Job description

Victoria’s Secret & Co. Operations Supervisor leads store operations, overseeing shipments, replenishment, and inventory accuracy while maintaining cleanliness, safety, and compliance to deliver an exceptional customer experience.

The role emphasizes coaching, leadership, and collaboration with cross-functional teams, guiding associates and managers, and aligning with daily work force management and merchandising standards to drive sales and brand standards.