Store Operations Leader — Service, Safety & Growth

SmartRecruiters, Inc.; Los Alamos (NM); On-site; USD 42,000 - 58,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Store Manager to lead daily operations, drive results, and uphold food safety and customer service standards. Responsibilities include staff recruitment, development, and retention, while ensuring store image, cleanliness, and attendance are on point.

The ideal candidate has management or supervisory experience, strong customer service skills, and the ability to lead by example. A valid driver's license and high school education are required.

Qualifications

• Prior experience in a management role or similar experience (required).
• Customer Service experience (required).
• Fast food/quick service restaurant experience (preferred).
• Valid driver's license (required).
• High School education or equivalent (required).
• Ability to lead by example and ensure accountability from a team.
• Problem-solving, Decision-making, & Conflict-resolution skills.
• Ability to work as a part of a team to achieve a common goal.
• Experience managing a P&L, food cost, and labor.
• Ability to add, subtract, multiply, and divide accurately and quickly.
• Excellent verbal, written, and communication skills.

Responsibilities

• Manage Store Operations and Drive Results - Including, but not limited to: cost controls, inventory, food, image standards, store cleanliness, attendance & punctuality.
• Recruit, Develop, and Retain staff team members
• Manage Food Safety and Team Member Safety
• Provide Best in Class Customer Service
• Increase Sales and Profit Potential

Skills

Leadership

Customer Service

Problem-solving

Decision-making

Conflict-resolution

Teamwork

P&L management

Communication skills

Education

High School education or equivalent

Job description

SmartRecruiters, Inc. is seeking a Store Manager to lead daily operations, drive results, and uphold food safety and customer service standards. Responsibilities include staff recruitment, development, and retention, while ensuring store image, cleanliness, and attendance are on point.

The ideal candidate has management or supervisory experience, strong customer service skills, and the ability to lead by example. A valid driver's license and high school education are required.