Store Operations Leader - Growth & Impact

Domino's Pizza

Rochester (MI)

On-site

USD 42,000 - 56,000

Full time

14 days+

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Job summary

Domino's is seeking an Assistant Manager (1046) to lead store operations during their shift. You will oversee staff, enforce policies, manage cash, inventory, and customer relations, while maintaining store standards and profitability.

The role emphasizes staffing, training, cost controls, paperwork, and delivering excellent customer service in a fast-paced pizza delivery environment. Advancement opportunities exist within the Domino's system.

Qualifications

  • Experience supervising a team or shift is desirable.
  • Strong math and monetary handling abilities.
  • Ability to multitask in a fast-paced environment.
  • Excellent customer service and communication skills.

Responsibilities

  • Oversee all shift operations and set a positive example.
  • Control costs, manage inventory, and handle cash accurately.
  • Deliver great customer service and resolve issues promptly.
  • Supervise staffing, training, and adherence to store policies.
  • Maintain store cleanliness, appearance, and safety standards.
  • Assist with scheduling, marketing activities, and profitability.

Skills

Judgment
Math
Multitask
Customer service
Leadership

Job description

Assistant Manager (1046) - 121 E University Dr
  • Full-time
  • Job Category Org: Store Assistant Manager
  • You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

    You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

    You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

    In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

    ADVANCEMENT
    Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

    DIVERSITY
    Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

    SUMMARY STATEMENT
    We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

    General job duties for all store team members:
    Operate all equipment.
    Stock ingredients from delivery area to storage, work area, walk-in cooler.
    Prepare product.
    Receive and process telephone orders.
    Take inventory and complete associated paperwork.
    Clean equipment and facility approximately daily.

    Training
    Orientation and training provided on the job.

    Communication Skills
    Ability to comprehend and give correct written instructions.
    Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

    Essential Functions/Skills
    Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
    Must be able to make correct monetary change.
    Verbal, writing, and telephone skills to take and process orders.
    Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
    Ability to enter orders using a computer keyboard or touch screen.

    WORK CONDITIONS
    Exposure to:
    Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
    In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
    Sudden changes in temperature in work area and while outside.
    Fumes from food odors.
    Exposure to cornmeal dust.
    Cramped quarters including walk-in cooler.
    Hot surfaces/tools from oven up to 500 degrees or higher.
    Sharp edges and moving mechanical parts.

    SENSING
    Talking and hearing on telephone.
    Near and mid-range vision for most in-store tasks.
    Depth perception.
    Ability to differentiate between hot and cold surfaces.

    TEMPERAMENTS
    The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

    PHYSICAL REQUIREMENTS including, but not limited to the following:
    Standing:
    Most tasks are performed from a standing position.

    Walking:
    For short distances for short durations.
    Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

    Sitting:
    Paperwork is normally completed in an office at a desk or table.

    Lifting:
    Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
    Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
    Cases are usually lifted from floor and stacked onto shelves up to 72 high.

    Carrying:
    Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
    Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
    Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

    Pushing:
    To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
    Trays may also be pulled.

    Climbing:
    Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

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