Store Operations Leader - Customer Service & Performance

Dormont Manufacturing Co; Maryland; On-site; USD 27,552 - 46,838; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

Dormont Manufacturing Co is hiring an Operations Manager to lead store execution and enhance customer service. You will be a part of the management team, driving performance and building loyalty.

The ideal candidate will possess strong leadership skills, effective communication abilities, and the flexibility to work various shifts. A rewarding benefits package is offered, including medical and retirement options.

Qualifications

• Strong leadership capabilities to manage and engage a store team.
• Ability to handle customer complaints and promote excellent service.
• Capacity to work flexible hours, including early morning, overnight, and weekends.

Responsibilities

• Lead and supervise store crew efficiently.
• Manage overall store operations and policies.
• Oversee sales and inventory management.
• Assist in employee staffing and development.
• Provide financial management for the store.

Skills

Deductive reasoning ability

Advanced analytical skills

Advanced communication skills

Leadership skills

Supervision skills

Influencing skills

Education

High School diploma or equivalent

Job description

Dormont Manufacturing Co is hiring an Operations Manager to lead store execution and enhance customer service. You will be a part of the management team, driving performance and building loyalty.

The ideal candidate will possess strong leadership skills, effective communication abilities, and the flexibility to work various shifts. A rewarding benefits package is offered, including medical and retirement options.