Store Operations Lead — WOW Customer Service & Sales

AutoZone; Amherst (MA); On-site; USD 52,000 - 65,000; Full time

Job summary

AutoZone is looking for an Assistant Store Manager in Amherst, MA to lead daily store operations, energize the team, and drive sales in a fast-paced retail environment. You will coach staff, uphold service standards, and ensure a positive, knowledgeable shopping experience for customers.

The role emphasizes strong leadership, clear communication, and a passion for WOW! customer service as you contribute to store success and talent development.

Qualifications

• Experience leading retail teams and driving sales.
• Proven ability to coach and motivate store staff.
• Strong communication and customer service orientation.

Responsibilities

• Oversee daily store operations and staffing.
• Drive sales and performance through coaching and engagement.
• Provide WOW! customer service and product guidance to customers.

Skills

Leadership

Customer service

Communication

Tools

POS systems

Job description

AutoZone is looking for an Assistant Store Manager in Amherst, MA to lead daily store operations, energize the team, and drive sales in a fast-paced retail environment. You will coach staff, uphold service standards, and ensure a positive, knowledgeable shopping experience for customers.

The role emphasizes strong leadership, clear communication, and a passion for WOW! customer service as you contribute to store success and talent development.