Store Operations Lead: Stocking & Customer Service

Harbor Freight Tools; Grand Forks (ND); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

People First Culture

Respectful Scheduling

Paid Time Off

Bonus Opportunity

Associate Discounts

401(k) Match

Medical Insurance

Dental Insurance

Vision Insurance

HSA

Gym Discount

EAP

Job summary

Harbor Freight Tools in Grand Forks, ND is seeking a Supervisor (full-time) to lead a high-performing team in a fast-paced retail environment. You will be empowered to own customer service excellence, coach others, and ensure the store operates safely and efficiently.

This role offers a competitive hourly rate of $18.75, eligibility for a monthly bonus, and comprehensive benefits including medical, dental, vision, life, disability, a 401(k) plan, PTO, and paid holidays.

Qualifications

• Leadership experience in a retail setting.
• Strong focus on customer service excellence.
• Ability to coach and develop team members.

Responsibilities

• Ensure and model professional customer service.
• Maintain a safe, clean, and organized store.
• Cross-train in all areas of store operations including Stocking/Sales duties.
• Lead, coach, and develop others.
• Serve as Leader on Duty as scheduled.
• Other duties as assigned.

Skills

Leadership

Customer service

Coaching

Store operations

Scheduling

Team leadership

Job description

Harbor Freight Tools in Grand Forks, ND is seeking a Supervisor (full-time) to lead a high-performing team in a fast-paced retail environment. You will be empowered to own customer service excellence, coach others, and ensure the store operates safely and efficiently.

This role offers a competitive hourly rate of $18.75, eligibility for a monthly bonus, and comprehensive benefits including medical, dental, vision, life, disability, a 401(k) plan, PTO, and paid holidays.