Store Operations Lead: Stocking & Customer Service

Harbor Freight Tools; Cathedral City (CA); On-site; USD 60,614,000 - 68,880,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Life Insurance

Short-Term & Long-Term Disability

401(k) with Company Match

Paid Time Off up to 152 hours/year

Paid sick time up to 64 hours/year

Associate Discounts

Bonus opportunity

HAS

Discounted gym membership

EAP and more

Job summary

Harbor Freight Tools in Cathedral City, CA is seeking a Supervisor to join our fast-paced retail team. This full-time role focuses on leading a high-performing store, coaching associates, and ensuring excellent customer service during our long operating hours from 6am to 10pm every day.

You will model professional service, maintain store standards, and cross-train across all areas of operations while supporting a respectful, growth-focused work environment with a clear path to promotion.

Qualifications

• Recent leadership experience.
• Customer service oriented mindset.
• Ability to lead and coach others.

Responsibilities

• Ensure and model professional customer service
• Maintain a safe, clean, and organized store
• Cross-train in all areas of store operations including Stocking/Sales duties
• Lead, coach, and develop others
• Serve as Leader on Duty as scheduled
• Other duties as assigned

Skills

Leadership experience

Customer service

Job description

Harbor Freight Tools in Cathedral City, CA is seeking a Supervisor to join our fast-paced retail team. This full-time role focuses on leading a high-performing store, coaching associates, and ensuring excellent customer service during our long operating hours from 6am to 10pm every day.

You will model professional service, maintain store standards, and cross-train across all areas of operations while supporting a respectful, growth-focused work environment with a clear path to promotion.