Store Operations Lead — Retail & Guest Service

Gary's Wine & Marketplace; Blaziers Corner (NJ); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan with company 2% match

Employee discount

Job summary

Gary’s Wine & Marketplace is seeking a hands-on Assistant Manager to drive store operations in New Jersey. You will lead a team, manage inventory and receiving, merchandising, and scheduling while delivering outstanding guest service.

You do not need a background in wine; training is provided. The role requires a flexible schedule including some evenings and weekends, with a focus on accuracy, accountability, and strong teamwork.

Qualifications

• 3+ years of retail management experience, with a strong track record in store operations.
• Experience with inventory management, receiving, and loss prevention.
• Ability to lead, schedule, and train a team.
• Excellent customer service and problem-solving skills.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office and Outlook; POS experience preferred (we will train on Vision).
• Excellent time management and organizational skills.
• A flexible schedule that includes some evenings and weekends.
• Ability to lift 40 lbs.
• Interest in learning about wine and spirits; no prior experience required.

Responsibilities

• Oversee daily store operations as a hands-on Assistant Manager.
• Manage inventory, receiving, and merchandising.
• Supervise staff, scheduling, and training.
• Handle customer service issues and resolve escalations.
• Help the store meet financial and staffing goals.

Job description

Gary’s Wine & Marketplace is seeking a hands-on Assistant Manager to drive store operations in New Jersey. You will lead a team, manage inventory and receiving, merchandising, and scheduling while delivering outstanding guest service.

You do not need a background in wine; training is provided. The role requires a flexible schedule including some evenings and weekends, with a focus on accuracy, accountability, and strong teamwork.