Store Operations Lead: Open/Close, Customer Service & Sales

Gopuff; California (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

BevMo! by Gopuff is looking for a Key Holder to support Retail Operations. The role involves opening and closing the store, stepping in when management is unavailable, and assisting new team members. You will help handle high-volume periods while ensuring top-notch customer service and helping drive sales.

This position emphasizes teamwork, reliability, and strong communication to maintain smooth store operations and a positive shopping experience for customers.

Qualifications

• Experience in retail sales or customer service.
• Ability to open/close the store.
• Strong communication and teamwork.

Responsibilities

• Open and close the store per schedule.
• Assist management in their absence.
• Support new employees during onboarding.
• Provide excellent customer service while driving sales.

Skills

Customer service

Staff training

Cash handling

Store operations

Tools

POS systems

Job description

BevMo! by Gopuff is looking for a Key Holder to support Retail Operations. The role involves opening and closing the store, stepping in when management is unavailable, and assisting new team members. You will help handle high-volume periods while ensuring top-notch customer service and helping drive sales.

This position emphasizes teamwork, reliability, and strong communication to maintain smooth store operations and a positive shopping experience for customers.