Store Operations Lead: Motivate Teams, Deliver Service

Dominos; Diamond (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Domino's Pizza in Diamond, United States is seeking an enthusiastic Assistant Manager to join our team at our 2255 E Division St location. You will oversee daily operations, lead a team, and ensure excellent customer experiences at a fast-paced pizza store.

The role requires strong leadership, operational excellence, and a collaborative work environment where team members feel valued and supported. Prior pizza/food service experience is a plus.

Qualifications

• Experience leading fast-paced retail or food service teams.
• Excellent customer service orientation with empathy.
• Proficiency in basic math and cash handling.
• Ability to multitask and prioritize in a high-volume setting.
• Flexibility to work evenings, weekends, and holidays.
• Ability to lift up to 25 pounds and stand for long periods.
• Knowledge of food safety compliance.
• Basic computer skills for store technology.

Responsibilities

• Efficiently manage and oversee daily store operations during assigned shifts, ensuring smooth workflow and adherence to company standards
• Lead, motivate, and mentor team members to maintain high standards of customer service and operational performance
• Handle cash transactions, manage financial aspects of store operations, and ensure accurate record-keeping
• Interact professionally with customers, addressing inquiries with empathy and resolving issues transparently and promptly
• Answer phone calls and process customer orders accurately while maintaining a friendly and helpful demeanor
• Assist in maintaining a clean, organized, and safe work environment that complies with food safety regulations
• Collaborate with the store manager to implement company policies, procedures, and performance initiatives
• Train and onboard new team members on store operations, customer service standards, and company expectations
• Ensure compliance with food safety regulations and quality control measures to maintain product excellence
• Analyze store performance metrics and contribute to achieving sales targets and operational goals
• Demonstrate flexibility and resilience in adapting to changing situations and peak business periods
• Foster an inclusive and supportive team culture that encourages open communication and continuous improvement

Skills

Leadership experience

Customer service

Interpersonal communication

Problem solving

Time management

Multitasking

Cash handling

Food safety knowledge

Education

High school diploma or equivalent

Tools

POS systems

Job description

Domino's Pizza in Diamond, United States is seeking an enthusiastic Assistant Manager to join our team at our 2255 E Division St location. You will oversee daily operations, lead a team, and ensure excellent customer experiences at a fast-paced pizza store.

The role requires strong leadership, operational excellence, and a collaborative work environment where team members feel valued and supported. Prior pizza/food service experience is a plus.