Store Operations Lead — Lead Team & Guest Experience

Domino's; Pontiac (IL); On-site; USD 32,000 - 52,000; Full time

Job summary

Domino's Pizza in Pontiac, IL is seeking an Assistant Manager to lead daily store operations, drive sales, and ensure customer satisfaction. The role involves supervising team members, handling cash, maintaining inventory, and upholding food safety standards.

You will participate in food prep, order taking, and cleaning tasks while supporting the store manager in meeting targets and creating a positive store atmosphere for customers and staff.

Qualifications

• High school diploma or equivalent.
• Food safety certification preferred or willing to obtain.
• Experience in food service or retail management preferred.

Responsibilities

• Oversee daily store operations, ensuring smooth functioning during shifts.
• Manage and motivate team members to deliver exceptional customer service.
• Handle cash transactions and maintain accurate financial records.
• Respond to customer inquiries and resolve issues promptly.
• Assist in inventory management and supply ordering.
• Ensure compliance with food safety and quality standards.
• Participate in hands-on tasks such as food preparation, order taking, and cleaning.
• Support the store manager in achieving sales targets and operational goals.
• Train and develop new team members.
• Maintain a clean and organized work environment.

Skills

Leadership

Team management

Customer service

Math skills

Problem solving

Communication

Multitasking

Flexibility

Physical ability

Food safety

Education

High school diploma

Food safety certification

Job description

Domino's Pizza in Pontiac, IL is seeking an Assistant Manager to lead daily store operations, drive sales, and ensure customer satisfaction. The role involves supervising team members, handling cash, maintaining inventory, and upholding food safety standards.

You will participate in food prep, order taking, and cleaning tasks while supporting the store manager in meeting targets and creating a positive store atmosphere for customers and staff.