Store Operations Lead — Customer Service & Training

Pete's of Erie INC; Carthage (MO); On-site; USD 42,000 - 52,000; Full time

Job summary

Pete's of Erie INC seeks an Assistant Manager to oversee store operations in the absence of the Store FoodService Manager. You will supervise staff, ensure outstanding customer service, and train employees to uphold company standards.

In this role you will work with the Store Manager to meet goals, maximize sales, control expenses, and maintain stock levels while fostering a positive atmosphere for customers and team members.

Qualifications

• Strong leadership and supervision abilities.
• Ability to thrive in a fast-paced environment focused on customer service.

Responsibilities

• Supervise and direct the activities of employees when store/foodservice manager is absent.
• Ensure excellent customer service and training of employees.
• Monitor compliance with company procedures and policies.
• Maximize sales and control expenses.
• Maintain stock levels and inventory.
• Contribute with the Store Manager to meet store goals and objectives.
• Create a positive store atmosphere for employees and customers.

Skills

Leadership skills

People orientation

Self-motivation

Dependability

Customer service orientation

Job description

Pete's of Erie INC seeks an Assistant Manager to oversee store operations in the absence of the Store FoodService Manager. You will supervise staff, ensure outstanding customer service, and train employees to uphold company standards.

In this role you will work with the Store Manager to meet goals, maximize sales, control expenses, and maintain stock levels while fostering a positive atmosphere for customers and team members.