Store Operations Lead — Customer Service & Frontline

Winco Foods, LLC; McKinney, Northern (TX, KY); Hybrid; USD 21,000 - 28,000; Full time

Job summary

WinCo Foods, LLC is seeking a store clerk to assist management with the operations of the store in the designated department (grocery or freight). You will greet customers, answer questions, and ensure fast, friendly service while performing clerk, cashier and freight stocker duties as needed.

This role requires a High School Diploma, strong communication and leadership skills, and the ability to work varied shifts in a 24/7 operation.

Qualifications

• Clear communication and professional interaction with customers and colleagues.
• Ability to lead by example in a fast-paced store environment.
• Strong understanding of department policies and procedures.
• Ability to multitask across clerk, cashier and freight duties.
• Commitment to safety and cleanliness per company standards.

Responsibilities

• Welcomes and thanks customers, delivering friendly service.
• Performs duties of clerk in designated department (grocery or freight) and supports department manager.
• Handles customer questions and complaints professionally, including refunds and payment handling.
• Monitors area activities, checkout lanes, and maintains cleanliness and displays.
• Leads and assists other clerks, answers questions and communicates with supervisor.

Skills

Customer service

Leadership

Communication

Multitasking

Teamwork

Education

High School Diploma or equivalent

Job description

WinCo Foods, LLC is seeking a store clerk to assist management with the operations of the store in the designated department (grocery or freight). You will greet customers, answer questions, and ensure fast, friendly service while performing clerk, cashier and freight stocker duties as needed.

This role requires a High School Diploma, strong communication and leadership skills, and the ability to work varied shifts in a 24/7 operation.