Store Operations Lead — Customer Experience & Compliance

Living Spaces Furniture; Clearfield (UT); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Vacation

Sick leave

Flexible spending account

Employee assistance program

Holiday pay

Life insurance

Job summary

Living Spaces Furniture is seeking a Store Operations Lead to ensure consistent store execution, delivering a seamless customer experience and strong business performance. The role validates day-to-day operations, maintains accuracy, compliance, and SOP adherence across the store.

Responsibilities include cash handling, complex transactions, and associate supervision when needed, alongside collaborating with merchandising for floor resets and visual standards.

Qualifications

• High school diploma or GED required; 3+ years retail experience in direct customer interaction preferred.
• Experience with high volume environments is a plus.

Responsibilities

• Execute and validate daily store operations to ensure policy compliance.
• Manage cash handling, complex transactions, and post-sale activities.
• Maintain inventory accuracy via receiving, cycle counts, and transfers; fulfill customer orders on time.
• Support floor resets, product placement, and visual standards to uphold brand consistency.
• Provide on-floor support during peak periods to maintain service quality.

Skills

Customer service

Cash handling

Problem solving

Communication

Microsoft Office

Education

High School Diploma or GED

Tools

Tableau

Job description

Living Spaces Furniture is seeking a Store Operations Lead to ensure consistent store execution, delivering a seamless customer experience and strong business performance. The role validates day-to-day operations, maintains accuracy, compliance, and SOP adherence across the store.

Responsibilities include cash handling, complex transactions, and associate supervision when needed, alongside collaborating with merchandising for floor resets and visual standards.