Store Operations Lead & Customer Experience Champion

Domino's Pizza; Fort Dodge (IA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Full training

Career advancement opportunities

Pizza discounts

Job summary

Domino's Pizza is seeking an Assistant Manager in Fort Dodge, IA to support daily store operations and lead a fast-paced team. You will assist the store manager, supervise colleagues, and ensure customer satisfaction through strong service and efficient processes.

The role emphasizes training, inventory oversight, food-safety compliance, cash handling, and participation in promotions. This position offers growth within a well-known brand and opportunities for internal advancement.

Qualifications

• Enthusiastic, willing to learn and adapt.
• Able to motivate and coordinate teams effectively.
• Strong communication with customers and staff.
• Customer service oriented with a positive attitude.
• Good problem-solving and decision-making abilities.
• Capable of working with minimal supervision.
• Proven leadership and teamwork skills.

Responsibilities

• Assist the store manager in daily operations, including opening and closing procedures.
• Supervise and coordinate team members to ensure efficient workflow.
• Train new employees on Domino's standards, procedures, and customer service.
• Monitor inventory levels and place orders to maintain stock.
• Ensure compliance with food safety regulations and Domino's standards.
• Handle customer inquiries, complaints, and issues professionally and promptly.
• Manage cash handling procedures and reconcile daily sales.
• Conduct regular store inspections for cleanliness and organization.
• Support marketing initiatives and promotions to drive sales and customer satisfaction.

Skills

Enthusiastic Learner

Team Motivation

Communication

Customer Service

Problem Solving

Independent Worker

Team Leadership

Job description

Domino's Pizza is seeking an Assistant Manager in Fort Dodge, IA to support daily store operations and lead a fast-paced team. You will assist the store manager, supervise colleagues, and ensure customer satisfaction through strong service and efficient processes.

The role emphasizes training, inventory oversight, food-safety compliance, cash handling, and participation in promotions. This position offers growth within a well-known brand and opportunities for internal advancement.