Store Operations Lead

SmartRecruiters, Inc.; Falls Church (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Domino's Pizza in Falls Church, VA is seeking a Store Assistant Manager to assist the General Manager in daily operations, including sales, costs, customer service, food quality, and sanitation.

The role involves supervising staff, ensuring fast, friendly service, overseeing prep and deliveries, and helping schedule labor while maintaining brand standards and cash controls. Strong leadership and communication are essential to support store success.

Qualifications

• Ability to pass applicable Company background checks.
• Excellent written and verbal communication skills as needed in interactions with management and customers.
• Superb ability to multi-task.
• Ability to function in a dynamic, fast-paced environment.
• Ability to adjust to changing priorities.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to take orders over the counter or phone.
• Ability to work independently and as part of a team.
• Ability to add, subtract, multiply and divide accurately and quickly (may use calculator).
• Ability to lead the team on duty.

Responsibilities

• Understands policies, procedures, standards, specifications and training initiatives to effectively oversee and manage store in the absence of the General Manager.
• Ensures customers feel welcome, and team members are responsive, courteous, friendly and service-oriented.
• Supervises that food and products are consistently prepared and served according to brand standards including portioning, image and service.
• Assists other team members to complete opening, closing, and preparation lists.
• Acts hands-on in preparing food, servicing customers and overseeing deliveries.
• Supports store objectives in sales, service, quality, cleanliness through training of employees and creating a positive environment.
• Controls cash by adhering to cash handling and reconciliation procedures.
• Fills in where needed to ensure customer service standards and efficient operations.
• Assists in product management confirming deliveries and correct unit counts per brand standards.
• Identifies labor or food cost and takes actions to improve figures.
• Assists in scheduling labor by anticipated business activity while ensuring proper staffing and cost targets.
• Be knowledgeable of HR policies.
• Provides suggestions to General and Regional Managers.
• Maintains professional knowledge by attending workshops and reviewing industry publications.
• Performs other duties as assigned.
• Promotes company policies and advocates for Team Washington.
• Ensures attendance and actions; conveys feedback.
• Maintains communication with co-workers and acts as a resource.
• Cross-trains and collaborates with other departments.
• Works with management to solve problems and implement improvements.
• Maintains organized work area and confidentiality per guidelines.

Skills

Customer service

Multitasking

Communication skills

Team leadership

Cash handling

Job description

Domino's Pizza in Falls Church, VA is seeking a Store Assistant Manager to assist the General Manager in daily operations, including sales, costs, customer service, food quality, and sanitation.

The role involves supervising staff, ensuring fast, friendly service, overseeing prep and deliveries, and helping schedule labor while maintaining brand standards and cash controls. Strong leadership and communication are essential to support store success.