Store Operations Lead

Domino's; Columbia Township (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Domino's in Columbia, MO is seeking an Assistant Manager to oversee daily operations, lead a busy team, and ensure outstanding customer experiences. You will manage staff, schedules, and cash handling while upholding company standards.

This role requires strong leadership, clear communication, problem-solving, and a customer-focused mindset. You will drive inventory, food safety, and adherence to policies, while supporting store goals and staff development.

Qualifications

• Leadership experience in a fast-paced food service or retail environment.
• Strong communication and interpersonal skills to manage teams and interact with customers.
• Excellent problem-solving abilities and decision-making skills.
• Proficiency in basic math and cash handling.
• Ability to multitask and prioritize in a dynamic environment.
• Customer-focused mindset with a commitment to high-quality service.
• Basic computer skills for operating POS systems and store technology.
• Flexibility to work evenings, weekends, and holidays.
• High school diploma or equivalent; ServSafe certification preferred.
• Knowledge of local food safety regulations and best practices.
• Familiarity with inventory management systems.
• Physical ability to lift up to 25 pounds and stand for extended periods.
• Positive attitude and composure under pressure.
• Strong organizational skills and attention to detail.
• Goal-oriented mindset to meet targets.

Responsibilities

• Oversee daily store operations to ensure smooth, efficient service.
• Lead, motivate, and mentor team members to foster a positive work environment.
• Create and manage employee schedules to balance staffing and business needs.
• Handle cash transactions and maintain accurate records with proper cash control.
• Provide excellent customer service and promptly resolve issues.
• Assist in inventory management, including stock ordering and tracking.
• Ensure compliance with food safety regulations and hygiene standards.
• Participate in pressing tasks like answering phones, taking orders, and food preparation when needed.
• Maintain a clean, organized, and welcoming store environment.
• Collaborate with upper management to implement policies and achieve store goals.
• Conduct regular performance evaluations and provide constructive feedback.
• Identify areas for improvement and implement strategies to enhance store efficiency and customer satisfaction.

Skills

Leadership experience

Communication

Problem solving

Cash handling

Multitasking

Customer focus

Organization

Goal orientation

Flexibility

Inventory awareness

Education

High school diploma or equivalent

ServSafe food safety certification

Tools

POS systems

Store technology

Job description

Domino's in Columbia, MO is seeking an Assistant Manager to oversee daily operations, lead a busy team, and ensure outstanding customer experiences. You will manage staff, schedules, and cash handling while upholding company standards.

This role requires strong leadership, clear communication, problem-solving, and a customer-focused mindset. You will drive inventory, food safety, and adherence to policies, while supporting store goals and staff development.