Store Operations Lead

Music & Arts; Birmingham (AL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with match

Mental health support

Paid time off

Employee discounts

Tuition reimbursement

Job summary

Music & Arts is seeking a Retail Store Manager in Birmingham, AL to lead day-to-day sales and operations while upholding exceptional customer service standards. Responsibilities include coaching the sales team, monitoring financials and inventory, ensuring product availability, and managing payroll and staff training.

The role also covers institutional sales/rental tasks and promoting the lesson program. The company highlights strong benefits, a culture of music, and opportunities within a

Qualifications

• Proven ability to lead store sales teams and meet sales objectives.
• Strong grasp of financial data, inventory, and store statistics.
• Ensure product availability and proper in-store displays.
• Experience overseeing payroll, recruiting, and staff training.
• Coordinate operational tasks for institutional sales and rental services.
• Promote Music & Arts lesson programs and assist instructors.

Responsibilities

• Provide outstanding customer service to every customer.
• Take on additional duties as assigned.
• 2 years of relevant work experience preferred in retail environment.

Skills

Retail management

Customer service

Team coaching

Inventory control

Payroll management

Hiring & training

Education

High School Diploma or Equivalent

Job description

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards.

Essential Functions (not all-inclusive):

• Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives
• Stay current on financial data, inventory, and other statistics
• Be sure that all products in the store are available for purchase and displayed appropriately
• Oversee and manage payroll, recruiting, hiring and training of store employees
• Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned.
• Promote the Music & Arts lesson program and assist teachers
• Demonstrate outstanding customer service to each and every customer
• Additional duties as assigned

Why Music & Arts? Here's just some of the rewards:

For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour!

• Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

About Music & Arts

Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.

Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.

To join our band, you'll need the following experience:

• High School Diploma or Equivalent
• 2 years of relevant work experience

Preferred Requirements:

• 3-5 years retail experience
• Musical experience and interest

Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid jobrelated requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to [e-mail].