Store Operations & Guest Experience Lead

Michaels; Columbia (SC); Presencial; USD 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid time off

Tuition assistance

Employee discounts

Descripción de la vacante

A leading arts and crafts retailer located in Columbia, SC is looking for a Store Manager to lead front-end operations and enhance customer experiences. The ideal candidate should possess retail management experience and will assist in managing staff, ensuring compliance with policies, and delivering high-quality customer service. Key responsibilities include training the team, planning in-store events, and serving as the Manager on Duty. This role offers a full-time position with comprehensive benefits including health insurance and paid time off.

Formación

• Retail management experience preferred.

Responsabilidades

• Assist Store Manager in managing adherence to SOPs and Company programs.
• Ensure all front end policies and procedures are followed.
• Plan and lead execution of class and in-store events.
• Manage and execute shrink and safety programs.
• Train and coach the customer experience team.
• Serve as Manager on Duty (MOD).
• Interact positively with customers.

Conocimientos

Retail management experience

Descripción del empleo

A leading arts and crafts retailer located in Columbia, SC is looking for a Store Manager to lead front-end operations and enhance customer experiences. The ideal candidate should possess retail management experience and will assist in managing staff, ensuring compliance with policies, and delivering high-quality customer service. Key responsibilities include training the team, planning in-store events, and serving as the Manager on Duty. This role offers a full-time position with comprehensive benefits including health insurance and paid time off.