Store Operations & Customer Experience Lead

Family Dollar; Durham (NC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Durham, North Carolina, is looking for a full-time store manager who will assist with day-to-day store operations, ensuring excellent customer service and a well-organized retail environment. Candidates should have prior store management experience, strong communication and problem-solving skills, and the ability to lift up to 55 lbs. The position requires maintaining a safe, respectful atmosphere for both customers and associates, while adhering to company policies.

Qualifications

• High school diploma or equivalent is preferred.
• Store management experience in retail is preferred.
• Must be able to lift up to 55 lbs.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive manner and address any questions.
• Process all corporate directives including Task Compliance.
• Maintain a well-stocked sales floor and organized stockroom.
• Ensure a positive, safe, and respectful environment.

Skills

Strong communication skills

Exceptional customer service

Organizational skills

Problem-solving skills

Ability to work in a team environment

Education

High school diploma or equivalent

Job description

Family Dollar in Durham, North Carolina, is looking for a full-time store manager who will assist with day-to-day store operations, ensuring excellent customer service and a well-organized retail environment. Candidates should have prior store management experience, strong communication and problem-solving skills, and the ability to lift up to 55 lbs. The position requires maintaining a safe, respectful atmosphere for both customers and associates, while adhering to company policies.