Store Operations & Customer Experience Lead

Domino's; Burlington (MA); On-site; USD 45,000 - 55,000; Full time

Job summary

Domino's in Burlington, Massachusetts is seeking a Store Assistant Manager to lead our team, ensuring excellent customer service and maintaining operational standards. You will oversee staffing, payroll, and manage cost controls while enforcing company policies.

The ideal candidate demonstrates leadership, good judgment, and multitasking abilities crucial during busy periods.

Qualifications

• Excellent leadership skills to manage team effectively.
• Experience in customer service and operational standards.
• Ability to enforce policies and maintain quality service.

Responsibilities

• Oversee staffing, scheduling, and payroll for the shift.
• Manage cost controls, inventory, and cash handling.
• Enforce all company policies and procedures consistently.
• Maintain store cleanliness and overall store appearance.
• Handle customer relations and ensure a high-quality customer service experience.
• Promote marketing initiatives and drive profitability.
• Adhere to attendance and punctuality expectations.

Skills

Strong judgment and decision-making skills

Good math ability for cash and inventory control

Capacity to multitask during busy periods

Job description

• Job Category Org: Store Assistant Manager

Job Description

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure everyone there is doing what they need to do, even your boss. You do just that because you've always done it. Well it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mentiuon, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now onlune! You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. YOU must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, paperwork, cost controls, cash control, food managment, work to schedule, perfect image and adherance to standards, great customer service, attendance and punctuality, transporation to/from work, store cleanliness, marketing and profitability. Many of our team members began their careers as assistant managers and today are successful Domino's Pizza franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

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