STORE/NIGHT CLERK

Kroger Family of Companies; Reno (NV); On-site; Full time

Job summary

A leading grocery retailer in Nevada seeks an associate to foster a welcoming environment for customers. Responsibilities include providing product knowledge, recommending grocery items, maintaining product quality, and adhering to safety regulations. Ideal candidates will have effective communication skills and some retail experience. This position requires the ability to handle stress and comply with food safety guidelines. Join us to support a positive shopping experience for all customers.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment for customers.
• Gain knowledge of products and provide suggestions.
• Recommend grocery items and inform customers about specials.
• Check product quality for freshness.
• Stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Maintain a positive attitude.
• Stay current with ads and promotions.
• Adhere to food safety regulations.
• Ensure proper temperatures in cases and coolers.
• Reinforce safety programs and notify management of unsafe conditions.
• Inspect equipment and notify management of repairs needed.
• Report customer or employee accidents.
• Report safety risks and illegal activities.

Skills

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Retail experience

Second language skills

Job description

RESPONSIBILITIES

Promote trust and respect among associates

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products

• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials

• Check product quality to ensure freshness; review sell by dates and take appropriate action

• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered

• Report product ordering/shipping discrepancies to the department manager

• Display a positive attitude

• Stay current with present, future, seasonal and special ads

• Adhere to all food safety regulations and guidelines

• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained

• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

• Notify management of customer or employee accidents

• Report all safety risks/issues and illegal activity, including robbery, theft or fraud

• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS

Minimum

Ability to handle stressful situations

Knowledge of basic math (counting, addition, and subtraction)

Effective communication skills

Desired

Any retail experience

Second language (speaking, reading and/or writing)