STORE/NIGHT CLERK

Kroger; Portland (OR); Presencial; USD 21.000 - 25.000; Jornada completa

Descripción de la vacante

The Kroger Co. in Portland, OR is hiring for a customer-focused associate responsible for creating an outstanding shopping experience.

You will maintain a safe, clean store, assist the department manager in achieving sales targets, and uphold our Customer 1st strategy and core values of respect, integrity, diversity and safety. Responsibilities include helping customers, knowing products, stocking and labeling, and ensuring product quality and accurate pricing.

Formación

• Ability to handle stressful situations.
• Basic math skills.
• Effective communication skills.
• Any retail experience is a plus.
• Second language ability is desirable.

Responsabilidades

• Promote trust and respect among associates.
• Create a welcoming environment for customers and answer product questions.
• Gain knowledge of department products and make suggestions.
• Recommend grocery items and inform customers of specials.
• Check product quality, review sell-by dates, take action.
• Label, stock and inventory department merchandise and ensure fresh products.
• Report discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain proper temperatures.
• Follow safety procedures and report unsafe conditions.
• Assist with equipment inspection and notify management of repairs.

Conocimientos

Customer service

Communication

Math basics

Stress management

Descripción del empleo

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
• Check product quality to ensure freshness; review sell by dates and take appropriate action
• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks/issues and illegal activity, including robbery, theft or fraud
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, and subtraction)
• Effective communication skills

Desired

• Any retail experience
• Second language (speaking, reading and/or writing)