STORE/NIGHT CLERK

Quality Food Centers; Port Hadlock (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the retail sector is seeking a Customer Service Associate to enhance customer experiences and support the department manager in achieving sales goals. This role involves maintaining a clean environment, assisting with product knowledge, and ensuring quality assurance. The ideal candidate will possess strong communication skills and a customer-first mentality.

Benefits

Comprehensive benefits supporting Physical, Emotional, and Financial well-being

Up to $21,000 in tuition reimbursement

Associate discounts on various purchases

Opportunities for growth through training programs

Qualifications

• Basic math skills (counting, addition, subtraction).
• Effective communication skills.
• Ability to handle stressful situations.

Responsibilities

• Create a welcoming environment for customers.
• Ensure product quality and freshness.
• Maintain knowledge of products and assist customers with questions.

Skills

Effective communication skills

Basic math skills

Ability to handle stressful situations

Job description

Customer Service Associate at QFC

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals and monitor quality assurance standards. Embrace the Customer 1st strategy and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we're serving customers in 59 stores across Washington and Oregon.

As part of Kroger, we value diverse teams passionate about food and people, working together to 'Feed the Human Spirit.' We innovate to create memorable experiences for customers, communities, and colleagues, with food at the heart of it all.

We care about our people and aim to provide the ingredients for success at work and in life. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking part-time work or a new career, we invite you to join our QFC family!

What you'll receive from us:

• Comprehensive benefits supporting your Physical, Emotional, and Financial well-being, including healthcare, paid time off, and holiday and sick pay.
• Support with free counseling and confidential financial tools and coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via training programs and diverse career paths.

For more details, visit our Benefits Page.

Minimum Requirements:

• Ability to handle stressful situations.
• Basic math skills (counting, addition, subtraction).
• Effective communication skills.

Desired Qualifications:

• Retail experience preferred.
• Second language skills (speaking, reading, or writing).

Responsibilities:

• Promote trust and respect among colleagues.
• Create a welcoming environment for customers.
• Maintain knowledge of products and assist customers with questions and suggestions.
• Recommend products and inform customers of specials.
• Ensure product quality and freshness, review sell-by dates.
• Label, stock, and inventory merchandise, providing fresh products ordered by customers.
• Report discrepancies and safety issues, adhere to food safety and safety procedures.
• Maintain proper temperatures and logs, practice preventive maintenance, and report accidents or illegal activities.
• Perform essential job functions with or without reasonable accommodation.