STORE/NIGHT CLERK

Kroger

Hoffman Estates (IL)

On-site

USD 30,000 - 35,000

Full time

14 days+

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Benefits offered by this job

Healthcare coverage

Flexible scheduling with paid time off

Tuition reimbursement up to $21,000

Employee discounts on purchases

Emotional and financial support through counseling programs

Job summary

Kroger invites candidates to apply for the Store/Night Clerk position, playing a vital role in enhancing customer satisfaction and operational efficiency. Responsibilities include ensuring product quality, assisting customers with inquiries, and contributing to the department's sales goals. This full-time position includes comprehensive benefits designed to support employee well-being and growth opportunities.

Qualifications

Ability to handle stressful situations.
Knowledge of basic math (counting, addition, and subtraction).
Effective communication skills.

Responsibilities

Create an outstanding customer experience through exceptional service.
Assist the department manager in reaching sales and profit goals.
Check product quality to ensure freshness and label stock.

Skills

Effective communication skills

Ability to handle stressful situations

Knowledge of basic math

Job description

Join to apply for the STORE/NIGHT CLERK role at Kroger

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Join to apply for the STORE/NIGHT CLERK role at Kroger

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Promote trust and respect among associates
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
Check product quality to ensure freshness; review sell by dates and take appropriate action
Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered
Report product ordering/shipping discrepancies to the department manager
Display a positive attitude
Stay current with present, future, seasonal and special ads
Adhere to all food safety regulations and guidelines
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
Notify management of customer or employee accidents
Report all safety risks/issues and illegal activity, including robbery, theft or fraud
Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

Ability to handle stressful situations
Knowledge of basic math (counting, addition, and subtraction)
Effective communication skills

Desired

Any retail experience
Second language (speaking, reading and/or writing)

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. Today, we’re proudly serving Mariano’s customers in over 40 stores throughout the Chicago Metro area.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Mariano’s family!

If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location’s management.

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page !

Seniority level