STORE/NIGHT CLERK

Kroger Mountain View Foods; Corinth (MS); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Store/Night Clerk to enhance customer experiences through exceptional service. In this role, you will create a welcoming environment, assist customers with inquiries, and ensure product quality. Your contributions will help the team achieve sales goals while adhering to safety standards. If you are passionate about providing excellent customer service and enjoy working in a dynamic retail setting, this opportunity is perfect for you.

Qualifications

• Ability to handle stressful situations and communicate effectively.
• Basic math skills for handling transactions.

Responsibilities

• Promote trust and respect among associates and ensure customer satisfaction.
• Monitor product quality and adhere to food safety regulations.

Skills

Stress Management

Basic Math Skills

Effective Communication

Education

High School Diploma

Job description

Join to apply for the STORE/NIGHT CLERK role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
• Check product quality to ensure freshness; review sell-by dates and take appropriate action
• Label, stock, and inventory department merchandise; provide customers with fresh products they have ordered
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal, and special ads
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management
• Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of repairs needed
• Notify management of customer or employee accidents
• Report all safety risks/issues and illegal activity, including robbery, theft, or fraud
• Perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, and subtraction)
• Effective communication skills

Desired

• Any retail experience
• Second language (speaking, reading, and/or writing)

Additional information about the company, benefits, and employment details are included in the original description.