STORE/NIGHT CLERK

Kroger Mountain View Foods; Addison (TX); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a dedicated Store/Night Clerk to enhance customer experiences through exceptional service. In this role, you will foster a welcoming environment, assist customers with their needs, and ensure product quality and safety standards are maintained. Join a team that values respect, honesty, and integrity while contributing to a culture of diversity and inclusion. This position offers an exciting opportunity to be part of a dynamic team focused on customer satisfaction and operational excellence. If you thrive in a fast-paced environment and are passionate about service, this role is perfect for you.

Qualifications

• Ability to handle stressful situations and effective communication skills.
• Knowledge of basic math for handling transactions.

Responsibilities

• Create a welcoming environment and assist customers with product inquiries.
• Maintain product quality and ensure safety regulations are followed.
• Stock and inventory department merchandise effectively.

Skills

Effective communication skills

Ability to handle stressful situations

Basic math skills

Education

High School Diploma or equivalent

Job description

Join to apply for the STORE/NIGHT CLERK role at Kroger Mountain View Foods.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities:

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials.
• Check product quality to ensure freshness; review sell-by dates and take appropriate action.
• Label, stock, and inventory department merchandise; provide customers with fresh products that they have ordered.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks/issues and illegal activity, including robbery, theft, or fraud.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Qualifications:

Minimum:

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Desired:

• Any retail experience.
• Second language (speaking, reading, and/or writing).

From a small Cincinnati grocery store over a century ago, Kroger has grown into the nation’s largest grocer with nearly 2,800 stores across 35 states. We pride ourselves on diversity, innovation, and creating great experiences for our customers, communities, and associates. We value people and aim to support your growth and success at work and in life. Whether seeking a part-time role or a new career, apply today and join our Kroger family!