Store Manager - White Marsh, Hollister

Abercrombie & Fitch Co.; Baltimore (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Quarterly bonus

Paid time off

Volunteer day

Merchandise discount

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Employee assistance program

Parental leave

401(k) plan

Training and development

Career advancement

Global team

Job summary

Abercrombie & Fitch Co. is seeking a Store Manager to lead a busy Maryland store, overseeing staffing, training, and development of both part-time and full-time teams to deliver outstanding customer experiences.

You will drive store operations, inventory, scheduling, and brand standards while coaching staff, managing assets, and partnering with leadership to grow sales and ensure a premier brand presentation.

Qualifications

• 2+ years of store management experience or supervisory experience in a customer-facing role.
• Proven ability to drive business results in a fast-paced retail environment.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Proven results in assessing and developing talent.
• Strong critical thinking and problem-solving skills.
• High attention to detail, thoroughness and accuracy while multi-tasking.
• Self-motivated with ability to take initiative.
• Maintain a strong customer focus and knowledge of current fashion trends.

Responsibilities

• Oversee all salesfloor and stockroom operations, ensuring excellent customer service and seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness to drive sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and exemplify company culture and values.

Skills

Store management

Staff development

Customer service

Leadership

Communication

Interpersonal skills

Talent development

Brand presentation

Problem solving

Attention to detail

Multi-tasking

Tools

POS systems

Job description

Job Description:

The Store Manager is the leader of their location. They are responsible for staffing, training, developing, andretainingboth part-time and full-time staff, including career development for management. They are accountable for all store operations, including hours management, Asset Protection,salesfloorand stockroom organization. They uphold company standards and policies, with a focus on store experience by ensuringa high levelof customer engagement and adhering to brand presentation standards.

What You’ll Do

• Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and Exemplify Company Culture and Values.

AMERICAS

What it Takes

• 2+ yearsof store management experience, or relevant supervisory experience in a customer facing role.
• Proven ability to drive business resultsin a fast-paced retailenvironment.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Proven results in assessing and developing talent.
• Strong critical thinking & problem-solving skills.
• High attention to detail, thoroughness and accuracy while multi-tasking.
• Self-motivated with ability to take initiative.
• Maintain a strong customer focus & knowledge of current fashion trends.

What You'll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who’ll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.