Store Manager (US/CAN Market)

The Michael's Companies; Irving (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance (medical, dental, vision)

Paid time off

Tuition assistance

Generous employee discounts

Job summary

The Michael's Companies in Irving, Texas is seeking a Store Manager for the Western US Markets. In this full-time role, you will lead the store team, manage daily operations, ensure customer satisfaction, and drive sales results. The ideal candidate has prior retail management experience and a passion for leadership and customer service. Benefits include health insurance, paid time off, and employee discounts. Join us to fuel the joy of creativity and celebration.

Qualifications

• Experience in retail management is required.
• Strong leadership skills to manage and mentor team members.
• Ability to deliver customer satisfaction and achieve KPIs.

Responsibilities

• Lead store operations and team management.
• Deliver sales and profit plan objectives.
• Implement company policies and ensure compliance.

Skills

Retail management leadership experience

Ability to manage a team

Customer service focus

Sales target achievement

Job description

Store Manager Western US Markets page is loaded## Store Manager Western US Marketslocations: Irving-7635 N MacArthur Blvdtime type: Full timeposted on: Posted Todayjob requisition id: R00307761Store - DFW-IRVING, TXStore Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a great customer experience while achieving the desired results; ensuring the store and team is ready to deliver the Customer Brand Promises; and planning and communicating store workload activities and KPI’s to ensure proper execution by your team within budget. Minimal, if any, time is expected to be spent on non-managerial tasks, such as cashiering, setting POGs, and stocking shelves.**Major Activities*** Lead and manage all aspects of the store, including adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results* Deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI’s* Lead the execution of our customer brand promises.* Implement and lead the shrink and safety programs to deliver goals* Use the company tools to set, prioritize and communicate goals and provide overall management to team members and customers.* Staff the store with qualified Team Members: Hire, train, observe and coach the team to achieve results; lead the performance management process, and if necessary, disciplinary process; identify talent and develop Team Members for advancement; utilize the leadership competencies for continued self-development* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others* Serve as Manager on Duty (MOD)* Maintain Operational understanding of all store departments; cross trained, and ensures all Managers are cross trained in Custom Framing selling and production**Other duties as assigned****Minimum Type of experience the job requires*** Retail management leadership experience**Physical Requirements*** Ability to remain standing for long periods of time* Ability to move throughout the store* Regular bending, lifting, carrying, reaching and stretching* Some lifting of heavy items and accessing high shelves by ladder or similar equipment* If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation**Work Environment*** Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings**Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.**At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit .At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit .**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all** **customers** **to create, innovate and be better together.***Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).***We put people first****We do the right thing****We’re always improving our craft****We hold ourselves accountable****We’re better together**At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit .At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit .