Store Manager – Warsaw Area (24/7 On‑Call)

Family Express; Warsaw (IN); On-site; USD 65,000 - 85,000; Full time

Job summary

Family Express in Indiana seeks a Store Manager to lead daily store operations, drive sales, manage inventory and staff, and ensure safe, fast, and friendly service to customers.

The successful candidate will oversee merchandising, budgeting, payroll, and cost controls, while upholding the company's mission and values. This exempt role requires on-call availability and a strong commitment to team development.

Qualifications

• Must be available on call 24 hours per day, 7 days per week.
• Must have a valid driver's license.
• Must be at least 21 years of age.
• Must have at least a High School diploma or equivalent.
• Reliable transportation.
• Must be able to travel daily between all Family Express locations or other non-Family Express locations when necessary.
• Ability to obtain and maintain an Indiana alcohol manager designation.
• Completion of training requirements (eg. ServSafe, Cravin's To Order, etc)

Responsibilities

• Meets and exceeds expectations of the Family Express culture including building relationships, promoting the Living Brand, and serves as a product brand advocate as outlined in the Culture Audit expectations
• Complete all daily, weekly, monthly accounting, banking, and auditing functions using Company approved accounting procedures
• Conduct and ensure competitive fuel price surveys are completed as required
• Accurately review, verify, and complete store payroll ensuring proper allocations, vacations, etc. added per schedule.
• Effectively operates and maintains all approved store equipment
• Execute the overall marketing, merchandising, and promotional objectives
• Apply, enforce, and oversee the consistent use of early engagement, counseling, and disciplinary actions for all store associates according to Company policy and procedure
• Ensure proper safety, maintenance, cleanliness, and image standards are maintained for the entire store through store image reviews, safety audits, and proper use of the daily and weekly shift duties lists by all associates
• Monitor applicant tracking system daily and respond to all applications in a timely manner
• Hire and retain qualified store associates to achieve a positive programmatic hiring number in each cost center of individual store and Company
• Leads, motivates, inspires, trains, and coaches all employees
• Ensures store security and safety for all customers and employees; promptly reports any incident
• Ensure the store achieves the budgeted objectives and maintains a level of profitability acceptable to the Company, in the areas of sales, shrink, waste, cash over/short, expenses and labor management
• Complete store schedules two months in advance (at minimum), ensuring all shifts are covered to meet business needs
• Verifies and reviews proper labor budget utilization
• Completes all scheduled performance reviews
• Maintain active Cravin's To Order training and ServSafe certifications at food service locations
• May include safety committee assignments
• Maintain a working phone at all times
• Ensures appropriate store coverage for vacations by Associate Field Consultant or Store Manager, and ensures all shifts are filled
• Completion of Living Brand University courses
• Other duties as assigned

Skills

Leadership

Customer service

Communication

Time management

Team development

Problem solving

On-call availability

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Family Express in Indiana seeks a Store Manager to lead daily store operations, drive sales, manage inventory and staff, and ensure safe, fast, and friendly service to customers.

The successful candidate will oversee merchandising, budgeting, payroll, and cost controls, while upholding the company's mission and values. This exempt role requires on-call availability and a strong commitment to team development.