STORE MANAGER - V

Roses Discount Stor; McComb (MS); On-site; USD 42,000 - 66,000; Full time

Job summary

Roses Discount Stor in McComb, MS is seeking a Store Manager to maximize sales and profits while following company policies. You will lead staffing, training, scheduling, and daily store operations to meet budget targets and safety standards.

Essential duties include maintaining customer service excellence, managing inventory, and enforcing policies. The role requires strong English communication and 3+ years in store management, with a typical 45–52 hour workweek in shopping centers and related

Qualifications

• High School Diploma or GED
• 3+ years of related experience in store management
• Ability to effectively communicate in English
• Strong planning, coaching, analytical and communication skills

Responsibilities

• Maintain outgoing and enthusiastic rapport with store customers and provide excellent service.
• Lead and complete the Management Training Program.
• Hire and train an Assistant Manager with District Manager guidance.
• Assist in employing and training store personnel with District Manager approval.
• Coordinate with District Manager or Regional VP on operational problems or opportunities.
• Maintain inventory shrinkage within targeted levels and monitor Shrink Check Test scores.
• Enforce safety policies and maintain good relations with area law enforcement.
• Oversee weekly scheduling and payroll budgeting with Assistant Manager.
• Direct duties, train employees, and ensure adherence to company policies.
• Communicate payroll information accurately and timely.
• Ensure well-balanced inventory and timely seasonal distribution.
• Maintain cleanliness and organized displays and stock rooms.
• Manage store operating hours per corporate direction.
• Report overages/shortages per policy and handle refunds/exchanges per policy.

Skills

Planning

Coaching

Analytical

Communication

Team orientation

Education

AS/AA degree + 2 years experience

Job description

Description

Position Purpose

Overall responsibility for operating the store at maximum sales and profit with the Company policies and procedures.

Job Scope

Store Manager is expected to work the number of hours necessary to successfully operate the store within the guidelines of policies and procedures and the additional requirement of his/her supervisors. A typical workweek is 48 to 52 hours in shopping center stores and 45 hours per week minimum in downtown locations. The number of hours worked should be reported on the time sheet, exactly as worked. Any vacation, sick leave, bereavement or any other absences should have prior approval by the District Manager with supporting personnel status mailed to the Personnel Department. Store Manager should submit monthly and weekly schedule to the District Manager in writing, mailed to the District Manager each week so that it is received no later than Saturday prior to the beginning of the workweek. Any deviation from this schedule should have prior approval of the District Manager.

Essential Functions

• To maintain an outgoing and enthusiastic rapport with store customers, providing good service and all possible assistance.
• To successfully complete the Management Training Program.
• To employ and properly train a qualified Assistant Manager, with the advice and approval of the District Manager.
• Employment and training other store personnel with the assistance of Assistant manager and the advice and approval of District Manager.
• To obtain the advice of your District Manager on any personnel or operational problems or opportunities. In the absence of the District Manager, you would consult with the Regional Vice-President. In the absence of the District Manager and Regional Vice-President, you will contact the Senior Vice-President of Store Operations.
• Control of inventory shrinkage to within 2.5% of annual sales. Any inventory shrinkage of over 3.5%, two consecutive, or with 5% or more will result in disciplinary action up to and possibly including termination.
• To maintain a Shrink Check Test score of 80 or above. Any Shrink check Test below 80 will result in disciplinary action up to and possible including termination.
• Enforcement of Company Safety Policies.
• To maintain a good relationship with all area law enforcement agencies and to continually solicit their assistance in security matters concerning the store.
• To complete/approve/supervise weekly schedule for all store personnel and to operate the store within the assigned payroll budget with the assistance of the Assistant Manager. To notify the District Manager of any problems with the payroll budget.
• To assign duties and properly train all employees to properly perform their assignments according to company procedure.
• To inform all employees of company policies and procedures and to effectively enforce these same policy/procedures at all times. To recognize the fact that as manager, you are responsible for all employees adherence to company policies, including but not limited to Store Work and Disciplinary Policies.
• To transmit/report payroll information accurately and in a timely manner per policy.
• By using authorized company procedures to maintain a well-balanced and in-stock merchandise inventory, to include seasonal merchandise distribution.
• To maintain good standards of cleanliness throughout all areas of the store.
• To maintain clean and organized merchandise displays in all departments.
• To maintain well organized office and stock room areas.
• Responsible for maintaining store operating hours based on direction from Senior Management at Corporate Office.
• To verify all receipts of merchandise according to company policy and procedures, reporting any overages/shortages per company procedure.
• To supervise the pricing of all merchandise according to company procedure.
• To keep the District Manager informed of:
  • Fast and slow sellers.
  • Problems with direct vendor shipments.
• Total responsibility for the store cash fund and sales receipts. To insure that all cash handling and cash security procedures are enforced.
• To insure that all reports, records, and inventories are completed accurately and according to company policy and procedure.
• To keep the District Manager informed of all problems or opportunities, actual or threatened with store equipment or the building structure.
• To notify in advance your District manager of your absence from the store during normal scheduled work hours.
• To maintain the confidentiality of all store sales, records, or any other company information.
• To receive approval of the District Manager for all expenditures over $50.00.
• To work designated hours as required by the District Manager.
• To perform any other jobs or duties that may be required or assigned to you.
• Responsible for implementation of company programs with accuracy and timeliness in order to maximize associate and/or customer benefits. Examples of programs are, but not limited to: incentive plans, sales promotions, and merchandise programs.
• Project positive leadership
  • Appearance
  • Professionalism
  • Communication Skills
  • Knowledge
  • Judgment
  • Objectivity
  • Morale of store employees
• To handle count bulletins, markdowns, on-hand requests with accuracy in a timely manner.
• To update on hand of merchandise on a regular basis to ensure accuracy of inventory levels.
• To call in deposit information on a daily basis as required by corporate.
• Ordering merchandise weekly to maintain in-stock and maximize sales.

Authority

• To hire store personnel as per company policy with approval of District Manager.
• To terminate store personnel after reviewing and receiving approval of the District Manager or Regional Operations Manager/Field Human Resources Manager.
• Conduct annual performance reviews and request pay adjustments to District Managers.
• To use good judgment in authorizing refund or exchanges which do not specifically meet the standards of company policy governing that transaction and taking this action with the intent that helping the customer would be in the best interest of the company.
• Using good judgment while enforcing the policy and procedure, handling layaways, credit cards, checks, and cash transactions.

Qualifications and Skills Required

• High School Diploma or GED
• 3+ years of related experience in store management
• Ability to effectively communicate in English
• Strong planning, coaching, analytical and communication skills
• Team-oriented work style

Working Conditions

• Retail store environment where extended periods of standing are required
• Retail store stockroom environment subject to fluctuations in temperature
• Occasional lifting and maneuvering of merchandise and displays
• Frequent lifting and maneuvering of merchandise and displays
• Exposure to dust and extreme temperatures while unloading trailers
• Scheduled work hours may vary, to include evenings and weekends
• Occasional use of ladders required

Education Equivalency

• AS/AA degree plus 2 years of related experience

Qualifications

Team Player

Works well as a member of a group

Functional Expert

Considered a thought leader on a subject

Leader

Inspires teammates to follow them

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

Devoted to a task or purpose with loyalty or integrity

Self-Starter

Inspired to perform without outside help

Entrepreneurial Spirit

Inspired to perform well by an ability to drive new ventures within the business

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.