Store Manager - Twelve Oaks Mall

AKIRA; Novi (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee discount

Job summary

AKIRA is seeking a full-time Store Manager located in Novi, Michigan. In this role, you will be responsible for driving sales, recruiting and training staff, and ensuring excellent customer service. You should have at least one year of retail management experience and a passion for fashion. Competitors will be offering comprehensive benefits including medical and dental insurance, a 401(k), and a generous employee discount. Join a company renowned for its commitment to growth and customer satisfaction.

Qualifications

• Minimum 1 year of experience in store management.
• A passion for fashion and a keen eye for trends.
• Exceptional communication and organizational abilities.

Responsibilities

• Recruiting, interviewing, and onboarding exceptional employees.
• Training and mentoring top-tier talent.
• Driving daily, weekly, and monthly sales goals.

Skills

Leadership

Customer Service

Sales Management

Communication

Organizational Skills

Job description

In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 40+ stores across the United States, as well as a thriving eCommerce business (shopAKIRA.com). AKIRA is exceptionally well poised for sustained growth as we continue to build a nationally recognized brand.

AKIRA's culture has one very large, distinct difference from other high fashion competitors: other-worldly customer service and fanatical, obsessive attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to act and think like an owner, and this belief can be reflected across all areas of the company.

Position Overview

Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top‑tier talent to maintain a high‑performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives.

Essential Functions

• Recruiting, interviewing, and onboarding exceptional employees and managers.
• Training, mentoring, and retaining top‑tier talent to foster growth and excellence.
• Cultivating and maintaining a positive and energized store atmosphere.
• Elevating the selling culture by championing AKIRA's 5 Steps of Selling.
• Providing timely, constructive feedback both in real‑time and through written communication.
• Inspiring and motivating employees and managers to perform at their best.
• Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards.
• Upholding and enforcing all AKIRA policies with consistency and integrity.
• Exceeding individual sales goals with enthusiasm and determination.
• Driving the store's daily, weekly, and monthly sales goals to surpass expectations.
• Leading by example to embody and promote AKIRA's culture and code of conduct through our 4 principles.

Qualifications

• Minimum 1 year of experience in store management.
• A passion for fashion and a keen eye for trends.
• An unwavering work ethic and dedication to excellence.
• Proven leadership skills with the ability to inspire and guide a team.
• Exceptional communication and organizational abilities.
• High motivation coupled with a proactive sense of urgency.
• At least one year of experience in retail management.
• Expertise in supervising, motivating, and effectively directing employees.
• Flexibility to adapt to new directions and embrace change with enthusiasm.
• Comprehensive knowledge of visual merchandising and superior customer service practices.
• Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation.
• The ability to thrive in an entrepreneurial environment, where a hands‑on approach drives success.
• A collaborative mindset fosters strong and sustainable relationships with employees and managers.

Physical Requirements

• Move product, supplies, and/or boxes repetitively; ability to push, pull, and lift a maximum of 50 lbs. based on the needs of the role.
• Ability to stand/walk for extended periods of time, including a 10‑12 hour shift.

Benefits and Perks

AKIRA offers competitive benefits for full‑time employees, including medical, dental, vision, pet insurance, life, long‑term disability, FSA/HSA and dependent‑care FSA, flex transit (CTA), 401(k), and a generous employee discount. We’re committed to internal growth, providing meaningful development and career advancement opportunities.

Compensation

At AKIRA, we are committed to fair and transparent compensation practices. Compensation for this position will be determined based on experience, qualifications, and other job-related factors. Additional compensation and benefits may also apply and will be discussed during the hiring process.

Job Type

Full Time

At AKIRA, we believe in breaking down the barriers of the traditional retail experience and embracing the individuality of both our team and our clients. We’re on the lookout for extraordinary individuals who thrive on creativity, innovation, and pushing the boundaries of what's possible. Join our team and become part of a culture that values diversity, fosters personal growth, and encourages out-of-the-box thinking.