Store Manager: Tony Bianco (Pop-Up)

Leap, Inc.; Los Angeles (CA); On-site; USD 70,500 - 80,000; Full time

Benefits offered by this job

Unlimited PTO

Commission eligibility

Healthcare benefits (medical, dental,

Paid company holidays

401(k) and commuter benefits

Job summary

Leap, a Leap, Inc. brand, is opening a boutique in the Los Angeles market. We seek a hands-on Store Manager who can lead a high-performing team, drive sales, and deliver exceptional customer experiences while upholding brand standards.

The role emphasizes entrepreneurial leadership, team development, and community partnerships to elevate the brand presence and commercial performance in a dynamic retail environment.

Qualifications

• 3+ years retail leadership experience.
• Experience in boutique/premium or lifestyle retail preferred.
• Proven ability to drive sales and deliver exceptional customer experiences through hands-on leadership.
• Strong business acumen with data-informed decision making.
• Entrepreneurial mindset in a fast-paced retail environment.

Responsibilities

• Lead the daily performance of the boutique, driving sales, profitability, and key business objectives.
• Deliver an elevated, personalized shopping experience that builds lasting customer relationships and brand loyalty.
• Recruit, coach, and develop a high-performing team with a culture of accountability and collaboration.
• Partner with Leap leadership to support market initiatives and store openings, in-store activations, and coverage as needed.
• Maintain brand standards across visual merchandising, inventory, scheduling, payroll, and daily operations.

Skills

Retail leadership

Sales leadership

Customer experience

Data-driven decisions

Entrepreneurial mindset

Tools

Shopify

Endear CRM

Slack

Google Workspace

Job description

About the Brand

Established in 1972, TONY BIANCO has been dedicated to designing quality, fashion-forward footwear for five decades. Today, TONY BIANCO is Australia’s leading footwear brand, celebrating individuality as the essence of true style. With considered details, dynamic heel heights, and a focus on leather textures, we embrace low-key luxury and minimalistic dressing to create a future-proof shoedrobe.

About the Role

We are seeking an innovative and results-driven Store Manager to lead our boutique, powered by the Leap Platform, in The Los Angeles market opening October 2026 through April 2027. This opportunity is ideal for a hands-on retail leader who thrives on building high-performing teams, creating exceptional customer experiences, and driving business results.

As Store Manager, you will lead the daily success of the boutique by inspiring your team, elevating the customer experience, and delivering strong commercial performance. Through a visible leadership presence, you'll bring the brand to life while fostering a culture of service, collaboration, and accountability.

Annual Pay Range: $70,500 – $80,000. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.

What You'll Do

Drive Business Performance

• Own the daily performance of the boutique, driving sales, profitability, and key business objectives.
• Leverage sales insights and lead by example on the sales floor to optimize performance and inspire exceptional selling behaviors.
• Champion an entrepreneurial mindset by identifying opportunities to grow the business within the local market.

Deliver an Exceptional Customer Experience

• Deliver an elevated, personalized shopping experience that builds lasting customer relationships and brand loyalty.
• Inspire the team to exceed customer expectations through authentic engagement, product expertise, and thoughtful service.

Develop & Inspire the Team

• Recruit, coach, and develop a high-performing team while fostering a culture of accountability, collaboration, and continuous learning.
• Support ongoing talent development by providing regular feedback, recognition, and growth opportunities.

Build Brand Presence

• Serve as a brand ambassador by cultivating local partnerships, supporting community events, and identifying opportunities to increase brand awareness.
• Collaborate with neighboring Leap-powered stores and support market initiatives, including new store openings, in-store activations, and sales floor coverage as needed.

Lead Operational Excellence

• Ensure consistent execution of brand standards across visual merchandising, inventory management, scheduling, payroll, shipment processing, and daily operations.
• Maintain an organized, customer-ready environment that supports an exceptional shopping experience.

Key Performance Indicators (KPIs)

• Business Growth & Sales Performance: Drives sales growth and profitability through strong commercial execution and effective management of key performance metrics.
• Customer Experience & Brand Loyalty: Builds lasting customer relationships through personalized service, meaningful engagement, and experiences that encourage repeat business.
• Operational Excellence: Maintains exceptional execution across inventory accuracy, visual presentation, operational processes, and brand standards.
• Team Engagement & Development: Builds an engaged, high-performing team through coaching, recognition, talent development, and a culture of accountability.

Position Requirements

• 3+ years of retail leadership experience leading high-performing teams and delivering strong business results.
• Experience within boutique, premium, specialty, or lifestyle retail environments preferred.
• Proven ability to drive sales, develop high-performing teams, and deliver exceptional customer experiences through hands-on leadership.
• Strong business acumen with the ability to interpret performance metrics and make data-informed decisions.
• Entrepreneurial mindset with the ability to thrive in a fast-paced, evolving retail environment.
• Experience with Shopify, Endear CRM, Slack, and Google Workspace preferred.
• Flexible availability, including evenings, weekends, holidays, and occasional travel as needed.
• Ability to actively lead on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 lbs.
• Must be at least 18 years of age.

About Leap

Leap powers insight-driven retail experiences for modern brands, enabling scalable growth through technology, operational expertise, and retail excellence. We manage 100+ stores across the country and proudly partner with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET, and many others.

Leap Benefits & Perks

Leap offers a competitive total rewards package, which includes:

• Unlimited PTO (blackout periods apply)
• Commission eligibility
• Healthcare benefits (medical, dental, vision)
• Paid company holidays, sick leave, and parental leave
• 401(k), commuter benefits, paid sabbatical, employee discounts at Leap stores, employee referral bonus, and telecom reimbursement
• Employee Assistance Program
• Employee discount and wardrobe allotment for participating Leap brands

We celebrate diversity and are committed to maintaining a safe, rewarding, and inclusive environment where Leapers thrive individually and as a team. We believe our differences make our organization stronger and are essential to supporting the brands and customers we serve.

Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, veteran status, and gender identity are valued. We are committed to fostering an inclusive workplace where everyone has the opportunity to succeed.