Store Manager - The Summit - Birmingham, AL

Mizzen+Main; Birmingham (AL); On-site; USD 52,000 - 66,000; Full time

Job summary

Mizzen+Main is seeking an experienced Store Manager to lead our The Summit Birmingham store. You will create an exceptional customer experience, develop a high-performing sales team, and ensure smooth, efficient day-to-day operations in a fast-paced retail environment.

This role demands hands-on leadership, coaching, scheduling, inventory control, and visual merchandising aligned to brand standards, while growing Mizzen+Main’s presence in the local market.

Qualifications

• Minimum 2+ years retail management experience.
• Strong leadership, interpersonal and team-building skills.
• Proficient with POS systems and retail software; excellent communication.

Responsibilities

• Lead store team to deliver exceptional customer service and sales.
• Oversee daily store operations, inventory, and visual merchandising.
• Recruit, onboard and coach sales staff; manage coaching sessions.
• Set schedules, monitor performance, and report KPIs to District Manager.

Skills

Retail management

Leadership

Communication

POS systems

Scheduling flexibility

Weekend availability

Emergency coverage

Job description

Store Manager - The Summit - Birmingham, AL

Birmingham, AL

WHO WE ARE

In 2012, Mizzen+Main set out to end the trade-off between looking sharp and feeling comfortable, and in doing so helped create the performance menswear category. We re-engineer classics with better materials and considered construction, built to keep pace with the life our customer leads.

We are now entering our next chapter: evolving from a performance shirt company into a premium menswear brand. Our customer is an established, accomplished professional. He values substance over show, is loyal to the few brands that earn it, and expects his clothes to meet his standards. We are building a brand worthy of him.

ABOUT THE ROLE

Mizzen+Main is seeking an experienced, driven, and fashion-forward Store Manager to lead our retail team. As a Store Manager, you will be responsible for creating an exceptional customer experience, developing a high-performing sales team, and ensuring smooth, efficient day-to-day operations of the store. This is an exciting opportunity for a passionate retail leader who thrives in a fast-paced environment and is committed to growing the Mizzen+Main brand at the local level.

A DAY IN THE LIFE

• Represent Mizzen+Main with professionalism, product expertise, and personal presentation.
• Deliver and model best-in-class, personalized customer service to drive sales and build lasting customer relationships.
• Maintain a welcoming, organized, and brand-aligned store environment.
• Cultivate a positive, accountable, and collaborative team culture.
• Recruit, onboard, and train sales associates and keyholders to perform at a high level.
• Provide regular coaching, feedback, and team alignment through meetings and development sessions.
• Oversee daily store operations, including inventory control, merchandising, and adherence to procedures.
• Execute floor sets and visual displays that meet brand standards.
• Maintain a clean, efficient stockroom for seamless product flow and replenishment.
• Build weekly schedules based on traffic trends and business needs to ensure optimal floor coverage.
• Review and submit accurate time sheets and payroll in compliance with company policies.
• Set and manage sales goals through coaching and strategic planning.
• Monitor and report on key performance metrics to the District Manager.
• Manage expenses, operational costs, and inventory levels to meet financial targets.
• Plan and execute engaging in-store events in partnership with the corporate marketing team.
• Ensure team awareness and accurate communication of all promotions and offers.
• Act as the lead escalation point for customer concerns, ensuring timely, respectful resolutions.
• Build strong customer relationships to drive loyalty and repeat business.
• Ensure all team members uphold Mizzen+Main’s operational policies and service expectations.
• Promote company values in every customer and team interaction.

While this job posting emphasizes the key responsibilities and requirements, there may be additional duties, responsibilities and qualifications for this job.

WHAT YOU’LL NEED

• Previous retail management experience required (minimum 2+ years preferred).
• Strong leadership, interpersonal, and team-building skills.
• Excellent verbal and written communication skills.
• Proficient in using POS systems, tablets, and retail management software.
• Flexibility to work weekends, holidays, and peak business periods.
• Available to work 5 days per week, including at least one weekend day.
• Must be able to respond to store emergencies or fill in for absent team members when needed, even if outside of scheduled shifts.

PHYSICAL DEMANDS

• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

Why Work for Mizzen+Main?At Mizzen+Main, we believe in combining performance fabrics with modern style — and our people are just as dynamic. Join a company where innovation, quality, and exceptional customer experiences are at the heart of everything we do. Do what you love and love what you do. Why wait? Today's a Good Day For It.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Mizzen+Main’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.