Store Manager - Temecula, CA

Ultipro; Temecula (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Associate discount

401K employer match

Employee perks

Job summary

PacSun is seeking a Store Manager for its Temecula location. You will lead the store team, drive sales, and ensure an exceptional customer experience while maintaining brand standards and store operations.

The role requires coaching of Management and Associate teams, managing visual presentation, and applying company directives to maximize performance. Flexibility with hours is expected, including weekends and holidays.

Qualifications

• Experience managing a retail team and achieving sales targets.
• Strong communication and leadership skills.
• Ability to coach and develop associates.

Responsibilities

• Lead in-store presentation and operations.
• Coach management and associates to meet goals.
• Drive digital sales strategies including ship from store and BOPIS.
• Ensure a safe, engaging customer experience.
• Meet store KPIs and manage payroll/action steps.

Skills

Customer focus

Leadership

Sales-driven

Visual merchandising

Communication

Job description

PS Promenade at Temecula
Temecula, CA 92591, USA

Description

Join the Pacsun Community

Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.

Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development.Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community.

The Store Manager is responsible for cultivating and leading a customer-focused, sales driven, profitable and productive store. The Store Manager owns all aspects of the in-store presentation and operational functions of the store. The Store Manager leads the team by exhibiting passion for product, brands, fashion and trends. The Store Manager consistently coaches the Management team and Associate teams to ensure alignment and motivation around the company’s’ strategies and goals.

The Store Manager is responsible for providing a rewarding associate experience and consistently delivering an exceptional customer experience.

What it takes to Join:

• Prioritizes and delegates tasks to meet all selling, visual, and operational needs
• Builds product confidence by creating accountability and expertise through use of basic and seasonal educational tools
• Supports and executes all product, visual and marketing directives, and maintains standards set by the company
• Maintains a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience
• Anticipates and determines customer needs and solves for yes in order to ensure customer satisfaction
• Fosters an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the store
• Accountable to self and others for achieving all company sales, metric and operational goals
• Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense
• Creates shortage action plans to minimize loss and achieve shrinkage goal
• Drives and executes all digital sales strategies including ship from store and BOPIS within the store
• Communicates store and customer feedback to the District or Market Manager to grow the business
• Consistently coaches the Management and Associate teams to ensure alignment and motivation around the company’s strategies and goals
• Accountable to performance manage underperforming members of his/her team by partnering with their supervisor, and when required, HR
• Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
• Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

Developing the Community/ Leadership Qualities:

• Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
• Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
• Serve as a Pacsun advocate in the industry and marketplace.
• Recruit, identify, develop, and retain talent that delivers performance excellence.
• As a manager, serve as a leader of company culture, norms, and conduct.
• Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.

Hourly Salary Range

(Min - Mid - Complete by HR)

• Generous associate discount of 30-50% off merchandise online and in-stores
• Immediate 100% vested 401K contributions and employer match
• Employee perks throughout the year

Physical Requirements:

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.

• The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
• The associate must frequently sit/stand for long periods of time and climb ladders as needed.
• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat.
• Ability to maneuver around sales floor, stockroom and office areas.
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Hotel, Airplane, and Car Travel may be required.

Position Type/Expected Hours of Work:

This is a full-time position. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.