Store Manager - Soma

Soma; Spring (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Chico's FAS, Inc. in The Woodlands, TX is seeking a Store Manager to lead daily operations, deliver exceptional customer experiences, and drive financial results. You will recruit, hire, and develop a strong team, coach selling behaviors to reflect the Brand, and ensure compliance with policies and safety.

This role requires flexible scheduling and strong communication to motivate staff. This position emphasizes analyzing reports to improve performance, maintaining visual standards, and

Qualifications

• 5+ years of Supervisory/Management experience in retail
• Experience as Store Manager preferred
• Ability to recruit, select, develop, and retain store team
• Strong communication and leadership skills
• Flexible schedule including evenings, weekends, holidays
• Ability to lift up to 50 pounds

Responsibilities

• Lead and model brand culture; ensure policy compliance
• Recruit, hire, retain, and develop talent; create succession plans
• Partner with Design and Merchandising through PLC process
• Lead merchandising to drive turnover and gross margin
• Ensure health, safety and asset protection compliance
• Coach associates to deliver brand-appropriate selling behaviors
• Analyze reports to identify opportunities and improve customer experience
• Execute visual merchandising updates per Brand guidelines
• Communicate brand positioning and educate on lifestyle and products
• Manage schedules to cover business peaks and operations
• Ensure coverage for shifts and flexibility in scheduling
• Value diversity and empower the team to perform at their best

Skills

Store management

Retail leadership

Recruitment

Team development

Payroll management

Scheduling

Brand knowledge

Communication

Visual merchandising

Education

High School

Some college or bachelor’s preferred

Job description

Come lead with us at 1201 Lake Woodlands Dr, Ste 1046, The Woodlands, TX

Position Objective

This position creates, engages, and welcomes an environment, that cultivates an inclusive culture that provides equitable opportunities and drives associate and customer engagement. This role directs activities to achieve store goals including customer experience, talent management, financial objectives, operational controls, asset protection, safety, and merchandise presentation.

Functional Responsibilities

• Understands, models, and ensures Associate commitment to Brand culture, policies and procedures and holds Associates responsible for their actions.
• Recruits, attracts, selects, hires, retains, and develops talent. Proactively fills positions with qualified talent; creates and maintains a viable succession plan by developing internal bench strength through observation, thoughtful questions, and development.
• Partners with Design and Merchandising leaders through the Product Life Cycle (PLC) process and development of the season related to looks.
• Leads merchandising activities resulting in healthy product turnover and gross margin.
• Continuously ensures compliance with company policies and procedures and applicable laws.
• Guarantees selling behaviors are consistent and aligned to Brand expectation through consistent observation and coaching.
• Supports in-store company sponsored events, philanthropy, or other initiatives.
• Analyzes reporting, identifies opportunities, and proactively creates strategies to meet business needs and elevate the customer experience.
• Leads execution of visual merchandising updates and product placement within Brand guidelines and maintains visual expectations as defined by Brand's visual merchandising standards.
• Clearly articulates brand positioning and educates associates on lifestyle, concepts, and product knowledge.
• Manages controllable expenses through effective scheduling and financial discipline.
• Understands current market trends and can articulate them using Brand interpretations in every customer interaction. Represents Brand by adhering to Brand's dress code guidelines.
• Leads, directs, and drives execution of tasks with a high level of productivity.
• Confirms schedules are written to support business peaks, associate availability, and operational tasks.
• Ensures compliance within operational guidelines, health and safety protocols, Asset Protection policies and practices, other company policies and procedures, and applicable laws always.
• Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.

Competencies

• Culture: Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
• Decision Quality: Making good and timely decisions that keep the organization moving forward.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
• Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations.

Qualifications

• High School Required; Some college or bachelor's degree preferred
• 18 years old or older
• 5+ years of Supervisory/Management experience in the retail industry preferred with 2 of those years in a Store Manager position
• Proven ability to recruit, select, develop, and retain full store team and hold individuals accountable for performance
• Proven ability to foster team commitment and create a positive, inclusive working environment
• Demonstrated ability to function as a role model, ensuring that the customer remains the top priority.
• Demonstrated ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities
• Knowledge of visual standards and techniques, and ability to implement
• Demonstrated strong verbal and written communication skills
• Ability to forecast and analyze business trends act on findings and manage payroll expense to maximize store performance; proven ability to deliver sales results
• Ability take initiative, prioritize, and meet deadlines as assigned with minimal supervision and within designated timeframes
• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts
• Requires physical activity which may require lifting (up) to 50 pounds

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.