Store Manager - Silverado Store (Las Vegas Nevada)

The Salvation Army USA Western Territory; Las Vegas (NV); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Employee Discounts

Employee Referral Bonuses

Monthly management incentive bonus

Medical, Dental, and Vision

Retirement Plan

EAP

Job summary

The Salvation Army USA Western Territory is seeking a Retail Manager for our Silverado Store in Las Vegas. This role focuses on leading daily store operations, delivering excellent customer service, and managing staff to meet goals.

The position requires 3 years of Retail Management/Supervisory experience, a valid driver’s license, and the ability to operate a POS system. Strong teamwork and problem-solving skills are essential.

Qualifications

• High School Diploma or GED equivalent required.
• Must have minimum of 3 years Retail Management/Supervisory experience.
• Must be able to operate POS/Cash Register and supervise store employees.
• Must hold a valid Driver's license, provide proof of insurance.

Responsibilities

• Plans and directs day-to-day operations of assigned store location.
• Develops strategies to improve customer service, drive store sales and profitability.
• Schedules Store Employees to ensure appropriate coverage and conducts team meetings.
• Supervise employees to ensure compliance with policies and directives.
• Responsible for hiring, training and disciplinary actions as needed.
• Oversees in-store operations and loss prevention measures.

Skills

Retail Management

Supervisory experience

Customer service

Education

High School Diploma or GED

Tools

POS/Cash Register

Job description

PAY RATE: $20.00 per hour

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR RETAIL TEAM

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to Do The Most Good at our Silverado Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

EMPLOYEE BENEFITS OFFERED

• Opportunity for career growth
• Paid time off
• Employee Discounts
• Employee Referral Bonuses
• Monthly management incentive bonus
• Medical, Dental, and Vision
• Retirement Plan
• AFLAC
• Employee Assistance Program (EAP)

THE SALVATION ARMY MISSION STATEMENT:

The Salvation Army, an international movement, is an
evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love
of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

QUALIFICATIONS:

• High School Diploma or GED equivalent required.
• Must have a minimum of 3 years previous Retail Management/Supervisory experience.
• Must be able to operate POS/Cash Register and have ability to schedule and supervise store employees.
• Must hold a valid Drivers license, be able to show proof of insurance.
• Must pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers and donors.

PHYSICAL REQUIREMENTS:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
• Ability to operate a telephone.
• Ability to operate a scale to sell goods at checkout.
• Ability to lift up to 50 lbs.
• Ability to perform various repetitive motion tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Plans and directs the day-to-day operations of assigned store location.
• Develops strategies to improve customer service, drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration.
• Ensures Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient.
• Schedule Store Employees to ensure appropriate coverage in store and donation center. Coordinate daily morning and shift change team meetings.
• Ensures store is scheduled to rotate tables without affecting quick & courteous checkout.
• Supervise employees in performance of duties to ensure compliance with published directives and guidelines.
• Responsible for interviewing and processing for hiring new store employees.
• Provide training for new personnel on store policies and procedures by The Salvation Army.
• Responsible for issuing disciplinary warnings, conference reports, employee evaluations and goals as needed in coordination with the HR Generalist/Coordinator and District Sales Manager.
• Ensures timely rotation of clearance tables as scheduled each day.
• BRP (Back Room Processing) - Ensuring that Material Handlers are working effectively and efficiently to meet daily processing goals as outlined in Material Handler Standard Operating Procedures/Job Description.
• Ensures product is ready to fill clearance tables for a timely table rotation per daily standards.
• Ensures that the Sales Associate/Material Handler (s) working the donation sites are working effectively and efficiently as outlined in the Donation procedures.
• Responsible for adequate amount of change at the beginning of each day, safeguarding cash in registers and safe at all times and banking of cash receipts as per ARCC policy.
• Completes all tasks as assigned by the District Sales Manager; Command Retail Directors and Command Administration Responsible for processing of paperwork per Review Standards, especially as it relates to Time and Attendance compliance.
• Attends Monthly District Meetings and responsible for Store Monthly Meetings to keep personnel informed of new policies and directives.
• Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations and that hazards are reported to Administration. Conducts Weekly Store Meetings with store team.
• Responsible for the protection of property and building.
• May transfer from store to store at the direction of Command Retail Directors and Command Administration.
• Implement appropriate loss prevention measures.
• Other written or verbal duties as may be assigned by the District Sales Manager, Command Retail Directors and Command Administration

Experience

3 years: Retail Management/Supervisory experience. (required)

Licenses & Certifications

Driver's License (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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For further information, please review the Know Your Rights notice from the Department of Labor.