Store Manager - Santa Cruz Area

Peet's Coffee, Inc.; Santa Cruz (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Bonus program eligibility

401k with matching

Medical, dental and vision benefits

Paid vacation and holidays

Employee coffee/tea and discount

Job summary

Peet’s Coffee, Inc. is seeking a Store Manager to lead a team in delivering exceptional service and driving sales. The role requires at least 3 years of management experience in the service/food industry, open availability to cover 40 hours per week, and legal work eligibility in the United States.

The position offers competitive pay, comprehensive benefits, and opportunities for growth. Accounts include bonus eligibility, 401k with matching, medical/dental/vision, paid vacation, holidays, and

Qualifications

• 3 years management/supervisory experience within service, food industry or equivalent related experience and training.
• Open availability and 40 hours per week.
• Ability to work a variety of hours (early mornings, evenings, weekends, nights, holidays).
• Legally eligible to work in the United States.
• At least 18 years of age.

Responsibilities

• Lead and inspire a team to deliver outstanding service and achieve sales goals.
• Drive financial and operational results through inventory, cash handling, and reporting.
• Create a positive work environment with trust, recognition, and open communication.
• Recruit, train, and develop a high-performing team with ongoing coaching.
• Maintain high standards of coffee bar operations, cleanliness, and safety.
• Schedule and deploy staffing to meet productivity and service goals.
• Demonstrate sound judgment and effective problem-solving in a fast-paced setting.

Skills

People management

Customer service

Scheduling

Coaching

Job description

Perk up your career with a bold new opportunity at Peet’s Coffee! We’re seeking passionate, people-first leaders to join our team as Store Managers.Do you want to work with curious, authentic, and passionate people who care deeply about coffee, customers, and the continuous pursuit of better – if so, apply today!**WHAT WILL FILL YOUR CUP****Competitive Pay, Perks & Benefits:*** Bonus Program eligibility (paid monthly, based on performance against defined metrics), 401k (with generous matching), medical, dental and vision benefit options. Employee Assistance program including useful resources for all employees. Paid vacation and holidays. Free coffee/tea beverages and fresh baked goods as well as an employee discount.* The pay scale for this position is between $33.60-$38.25 per hour. This annualizes to $69,888-$79,560 per year based on a 40-hour work week. The specific hourly wage offered will depend on factors including, but not limited to, years of experience, industry knowledge, skills and abilities as well as geographic location and market conditions.* Pay increases may be awarded in conjunction with strong employee performance documented by the performance review process, role changes and/or market conditions.**Growth With Us:**We believe careers are crafted. Whether you’re driven by people, process or purpose – Peet’s is a place where your growth journey can thrive – grow with us. Tuition scholarship opportunities with Oregon State University E Campus.**Who We Are:**Our purpose at Peet's Coffee is the pursuit of better, better coffee, for people and the planet. Our ambition is to become the chosen brand for coffee lovers around the world, and we know earning that place means an uncompromising focus on quality, craft and authenticity.As part of Keurig Dr Pepper and JDE Peet's, the world's leading pureplay coffee company, Peet's is growing as a global coffee brand anchored by a clear set of values that reflect who we are today and where we're going. **We Dare to Amaze, Own It, Make It Simple, and Win Together** challenging ourselves every day to do better than the day before.We've learned that the secret to great coffee is the people who make it, and we apply the same care in selecting and preparing our teams as we do when crafting the perfect cup.**Purposeful Work:** At Peet’s, we are committed to improving conditions in coffee communities around the world. With Enveritas, our non-profit partner, we work to assess and improve conditions on the farms where we source our coffees.**LEAD WITH PURPOSE - YOUR IMPACT*** Lead and inspire a team by fostering a culture of accountability, growth, and high performance to deliver outstanding service, drive sales and achieve financial goals.* Drive financial and operational results by executing business plans, managing inventory, cash handling, and analyzing reporting to identify opportunities for growth and cost control.* Create a positive and productive work environment by building trust, recognizing achievements, and encouraging open communication, engagement, and collaboration to support strong employee retention.* Recruit, train, and develop a high-performing team, and drive accountability by providing ongoing coaching, feedback and performance management.* Embrace continuous improvement, ensuring high standards of coffeebar operations including cleanliness, organization, product quality, staffing, and compliance with all safety and labor laws.* Utilize Peet’s tools to effectively schedule, deploy, and manage staffing to meet productivity, speed, and service goals - creating seamless customer experiences during every visit.* Demonstrate sound judgement, effective change management, problem-solving and de-escalation skills in a fast-paced work environment.**WHAT YOU WILL BRING****Minimum Qualifications:*** 3 years management/supervisory experience within the service, food industry or equivalent related experience and training in related industry.* Required to maintain open availability and follow management scheduling guidelines working 40 hours per week.* Ability to work a variety of hours/schedules to support business needs (business needs can include early mornings, evenings, weekends, nights and/or holidays).* Must be able to comply with Peet's Employment of Minors policies, supervise and work with and among minors.* Must be legally eligible to work in the country where this job is located.* Must be at least 18 years of age or older.* Perform various physical tasks during the work shift. (See *Physical Requirements)**The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business. To view the complete job description, which includes the essential duties for this role: Store Manager Job Description**At Peet’s, we believe in creating an inclusive workplace where everyone feels welcome. We are proud to be an Equal Opportunity Employer. We welcome qualified applicants of all backgrounds and do not discriminate based on race, color, creed, religion, gender, age, marital status, national origin, sexual orientation, gender identity, citizenship status, disability, genetic information, uniform service, veteran status, or any other category protected under federal, state, or local laws. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local ordinances.**Peet’s is also committed to providing reasonable accommodation to job applicants with disabilities throughout the hiring process. If you need assistance or accommodation, please contact [e-mail].***Brew Something Great Together:** At Peet’s, we don’t just make coffee - we make community. Join a company that values coffee, culture, and continuous growth. Sound like your perfect blend? Apply today and start crafting your career at Peet’s.