Store Manager - Sam Edelman

Edelman Shoe, Inc.; New York (NY); On-site; USD 60,000 - 110,000; Full time

Benefits offered by this job

Career advancement opportunities

Commissioned sales earnings

Monthly incentive bonus

Employee discount: Sam Edelman 50% + 5

Contest rewards

Dayforce Wallet for early pay

Employee Assistance Programs

PTO, Medical benefits and 401(k)

Job summary

Sam Edelman in New York is seeking a Store Sales Manager to lead a high-performing team on the floor, drive customer experience and deliver results. You will coach, hire, and develop staff while maintaining our luxury brand standards.

This role requires proven retail leadership, ability to analyze performance, and flexibility to work holidays and peak hours. You will collaborate with leadership to execute visual standards and store initiatives, ensuring guests receive world-class service.

Qualifications

• Some college required.
• 1-5 years of retail store management experience.
• Able to build constructive and effective relationships within store.
• Demonstrates an ability to set objectives and goals and organize work appropriately to meet and exceed goals.
• Demonstrates an ability to lead, manage, motivate and communicate positively with store associates at all levels.
• Ability to train, coach and develop Associates.
• Must exercise independent judgment and discretion partnering with District/Territory Sales Manager as needed.
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis.
• Strong working knowledge of general retail practices and procedures.
• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, weekends and extended hours.
• Basic computer skills.

Responsibilities

• Create Partnerships & Engage with Industry Trends: Acquire internal partnerships and informal networks to remain engaged with current consumer insights/trends: Mall marketing/media, social influencers, neighboring businesses/retailers/charitable organizations.
• Elevate the Store Experience: Elevate the overall shopping experience for all Sam Edelman Clients utilizing the “The Sam Style” model, and providing an inviting world-class customer experience through daily execution of coaching tools that promote it within the team. Utilize your detail-oriented skillset to assist the team in product rotation and store representation according to our visual merchandising standards, create renewed shopping behaviors.
• Drive with Passion: Lead by example by encouraging active engagement in company initiatives, contests, and strategies to reach desired performance. Cultivate the importance that our sales floor is the number one priority because our customer always comes first.
• Provide Coaching & Feedback: Use daily chat-ins/out with associates to ensure accountability and measure performance, and address associate behavioral and performance deficiencies using coaching. Educates and coaches associates on company Loss Prevention programs and processes including understanding “shrink” goals.
• Recruit, Hire and Retain Top Talent: Recruit, interview and hire a top-performing team, building a strong talent pipeline for succession in key roles. Actively identify opportunities to promote from within.
• Deliver Store Performance Reporting: Reviews reports to evaluate overall store performance and recommends action plans to address variances to company standards and expectations. Develops and recommends strategic action plans to solve complex problems impacting associates and/or the business in partnership with leadership.
• Cultivate a Culture of Professionalism and Respect: Foster a professional and safe work environment where associates are valued, respected and recognized for their contributions.
• Other Essential Functions: Completes other projects and assignments as directed by management.

Skills

Leadership

Customer service

Coaching

Communication

Flexibility

Education

Some college

Retail store management experience (1-5 years)

Tools

Basic computer skills

Job description

Since 2004, Sam Edelman has been synonymous with aspirational luxury. Inspired by timeless American elegance, Sam Edelman’s innate understanding of the customer translates conceptually into a modern lifestyle informed by rich heritage, creativity, and innovation. Sam Edelman is a complete lifestyle brand with flagship stores in premier locations around the US.

Sam Edelman has an incredible opportunity for a Store Sales Manager to join our highly creative, forward-thinking team in providing a world-class customer experience! Are you confident, proactive and trend-savvy with previous experience working with a luxury or contemporary fashion brand? You’ll be perfect for this position if you also have managerial experience as a strong sales-driver who enjoys spending time on the floor working with your team and clients.

What You'll Be Doing

• Create Partnerships & Engage with Industry Trends: Acquire internal partnerships and informal networks to remain engaged with current consumer insights/trends: Mall marketing/media, social influencers, neighboring businesses/retailers/charitable organizations.
• Elevate the Store Experience: Elevate the overall shopping experience for all Sam Edelman Clients utilizing the “The Sam Style” model, and providing an inviting world-class customer experience through daily execution of coaching tools that promote it within the team. Utilize your detail-oriented skillset to assist the team in product rotation and store representation according to our visual merchandising standards, create renewed shopping behaviors.
• Drive with Passion: Lead by example by encouraging active engagement in company initiatives, contests, and strategies to reach desired performance. Cultivate the importance that our sales floor is the number one priority because our customer always comes first.
• Provide Coaching & Feedback: Use daily chat-ins/out with associates to ensure accountability and measure performance, and address associate behavioral and performance deficiencies using coaching. Educates and coaches associates on company Loss Prevention programs and processes including understanding “shrink” goals.
• Recruit, Hire and Retain Top Talent: Recruit, interview and hire a top-performing team, building a strong talent pipeline for succession in key roles. Actively identify opportunities to promote from within.
• Deliver Store Performance Reporting: Reviews reports to evaluate overall store performance and recommends action plans to address variances to company standards and expectations. Develops and recommends strategic action plans to solve complex problems impacting associates and/or the business in partnership with leadership.
• Cultivate a Culture of Professionalism and Respect: Foster a professional and safe work environment where associates are valued, respected and recognized for their contributions.
• Other Essential Functions: Completes other projects and assignments as directed by management.

Perks You'll Enjoy

• Career Advancement Opportunities: Whether it’s on the vibrant sales-flooror our whimsical NYC corporate office, we encourage growth for our passionate and driven associates when the right match of skills and opportunities align.
• Commissioned Sales Earnings:There is an opportunity to expand your earnings with uncapped commissions. Final compensation can vary based on guaranteed hourly earnings and opportunity for commission-based earnings in a given pay period.
• Monthly Incentive Opportunities: Eligible to earn a monthly incentive bonus if store meets required sales & performance goals.
• Our Shoe Discount: Of course, we’ll help fill your closet with Sam Edelman shoes with our 50% discount, but we’ll also have you covered across all Caleres’s retail stores – Famous Footwear, Naturalizer, and Allen Edmonds with a 30% Associate Discount!
• Contest Rewards: Embrace the fun of friendly competition through our engaging contests, where our winners are celebrated with exciting prizes!
• Get Paid When You Want: Love an early pay day? Get paid as you earn (without the fees) with Dayforce Wallet.
• Employee Assistance Programs. Receive 24/7 access to a comprehensive suite of individual support options, including emotional support, work-life solutions, legal guidance, financial resources and more, via online & phone.
• Benefit Offerings: We offer PTO, Medical benefits and 401(k) for our full-time associates. To learn more details about our Total Rewards package, visit yourcaleres.com

Preferred Qualifications & Education

• Some college required
• 1-5 years of retail store management experience
• Able to build constructive and effective relationships within store
• Demonstrates an ability to set objectives and goals and organize work appropriately to meet and exceed goals
• Demonstrates an ability to lead, manage, motivate and communicate positively with store associates at all levels.
• Ability to train, coach and develop Associates
• Must exercise independent judgment and discretion partnering with District/Territory Sales Manager as needed
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Strong working knowledge of general retail practices and procedures
• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, weekends and extended hours
• Basic computer skills

Physical Requirements And/or Environment

• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Ability to be mobile on the sales floor for extended periods of time.

Sam Edelman is part of Caleres Inc., a diverse portfolio of 15 global footwear brands including Famous Footwear, Naturalizer, Vionic, Dr. Scholl's, Allen Edmonds, and many more. Caleres' legacy includes more than 140-years of craftsmanship, a passion for fit and business savvy, with a mission to continue to inspire people to feel great…feet first.

Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems.

Caleres and Sam Edelman are invested in our Associates. We regularly review our pay matrices and update appropriately based on need. Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Please visit yourcaleres.com to review all associated benefits.