Store Manager | Richmond Mall

Lovisa; Richmond (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Career Growth

Birthday Leave

Team Member Perks

World-Class Training

Supportive Culture

Job summary

Lovisa is seeking a Store Manager in Richmond, VA to lead a high-energy team and deliver exceptional customer experiences. You will drive sales, manage daily operations, and ensure visual excellence that reflects our brand.

As a fashion-forward leader, you will coach and develop your team, celebrate achievements, and uphold Lovisa’s culture commitments while growing store performance in a fast-paced retail environment.

Qualifications

• Confident and enthusiastic leader who loves fashion.
• Experience coaching others and driving results.
• Strong customer-first mindset with energy and drive.

Responsibilities

• Lead and develop the team to deliver sales results.
• Create a vibrant, customer-focused store environment.
• Inspire and coach to deliver exceptional customer experiences.
• Achieve sales targets and KPIs.

Skills

Leadership

Coaching

Customer service

Job description

Make Your Mark in Retail – Become a Lovisa Store Manager

Are you a passionate, fashion-forward leader ready to take charge and drive results? At Lovisa, we’re on the lookout for an inspiring Store Manager to lead a high-energy team and deliver exceptional customer experiences. If you thrive in a fast-paced environment and are ready to make a real impact – this is your opportunity to shine.

What’s In It for You?

• Career Growth
  With stores opening globally, Lovisa offers endless opportunities to grow – whether you’re stepping up in-store or exploring international pathways.
• Birthday Leave
  Celebrate YOU with a paid day off on your birthday – it's our gift to you.
• Team Member Perks
  Enjoy discounts on our stunning jewellery, access to exclusive competitions, and rewards recognising your amazing work.
• World-Class Training
  We’ll set you up for success with hands-on training in retail, customer service – and even ear and body piercing.
• Supportive Culture
  Lead a passionate, dynamic team in a fun and collaborative environment where we succeed together.

What We’re Looking For!

We're after a confident and enthusiastic leader who loves fashion, thrives on coaching others, and brings energy and drive to everything they do.

You’ll Bring:

• Leadership with Style
  You’re fashion-focused with a strong ability to inspire and motivate your team to deliver on-trend customer experiences.
• A Can-Do Attitude
  You're confident managing operations, driving results, and creating a positive team culture through action and example.
• Customer First Mindset
  You go above and beyond to create unforgettable in-store experiences where every customer feels seen, supported, and stylish.
• Drive to Succeed
  You thrive on achieving sales targets, creating an engaging store atmosphere, and leading your team to success.

Your Role

As a Store Manager, you’ll be responsible for leading and developing your team, delivering sales results, and creating a vibrant, customer-focused environment.

Key Responsibilities:

• Inspire and coach your team to deliver exceptional customer experiences that reflect our brand values.
• Drive store performance by achieving sales targets and KPIs while keeping the store atmosphere fun and energetic.
• Lead day-to-day operations and ensure stock is beautifully presented and well-managed – always on-brand and on-point.
• Champion Lovisa’s 10 + 1 Culture Commitments and foster a strong team connection.
• Provide ongoing development and training to elevate your team's skills and confidence.
• Maintain visual excellence with engaging merchandising that showcases the latest jewellery trends and captures customer attention.

Ready to Step Up?

Lead with confidence, sparkle with passion, and be part of a growing brand where your leadership makes a real impact.