Store Manager, Retail Store (Joe's Jeans) - Desert Hills

Joe's Jeans, Inc.; Cabazon (CA); On-site; USD 36,000 - 54,000; Full time

Job summary

Centric Brands is seeking a retail leader to drive store performance across sales planning, clienteling, and team development. You will coach the sales force, manage inventory and merchandising, and collaborate with corporate partners to improve traffic and sales.

The role requires proven managerial experience in a customer-focused retail environment, strong communication, and the ability to interpret policies while maintaining high standards of service and presentation.

Qualifications

• 5+ years managerial experience in a customer service focused retail environment required
• Ability to analyze selling reports, identify business trends and react quickly to drive sales
• Interpret policies and procedures to resolve customer and employee issues
• Experience with POS systems, including inventory management functions
• Effective management, interpersonal and communication skills
• Strong analytical and problem solving skills
• Strong computer skills—Outlook, Excel and Word
• Excellent communication skills, both written and verbal
• Excellent time management skills

Responsibilities

• Educates the sales team on store sales plan, goals, statistics and motivates the team to achieve them
• Consistently achieves and exceeds store goals and KPIs as determined by the Company
• Partners with corporate to build relationships and events to drive traffic and sales
• Identifies business trends and reacts quickly to business needs
• Creates a customer service focused environment via best practices in service, sales and outreach
• Demonstrates sales leadership on the sales floor
• Develops and maintains clienteling processes and ensures participation
• Communicates company history and brand knowledge to assist sales
• Maintains knowledge of products, sizing, materials, inventory and trends to aid sales
• Ensures store meets merchandising, presentation and housekeeping standards
• Directs and supervises daily activities of management, sales and stock teams
• Provides recognition and ongoing feedback to team members
• Trains internal talent to build leadership depth and succession
• Networks with external talent and conducts interviews ongoing
• Manages processes for merchandise control, security and facility maintenance
• Ensures compliance with standards, safety and local/federal regulations
• Sets standards for organized stockrooms and efficient product access
• Communicates with corporate partners on product flow and replenishment
• Monitors inventory levels and collaborates to maximize sales via replenishment

Skills

Managerial exp

Retail analytics

Customer service

Interpersonal skills

Time management

Office suite

Tools

POS systems

Job description

Specific Responsibilities Would Include:

• Educates the sales team on store sales plan, personal sales goals, store statistics and motivates the team to achieve goals
• Consistently achieves and exceeds total store goals and key performance indicators (KPIs) as determined by the Company
• Partners with corporate team to build relationships and events in order to drive traffic and sales
• Identifies business trends and reacts quickly to the needs of the business
• Creates a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach
• Demonstrates sales leadership by playing an active role on the sales floor
• Develops and maintains store clienteling processes and standards and ensures associate participation and compliance
• Develops a strong knowledge of Company history, brand aesthetic, brand philosophy and lifestyle and effectively communicates such information to sales team and customers in order to assist with sale generation
• Develops a strong knowledge of Company products, including sizing, materials, construction, inventory level and sales trends and effectively communicates such information to customers in order to assist with sale generation
• Ensures that the sales floor always meets Company standards with regards to merchandising, visual presentation and housekeeping
• Directs and supervises the daily activities of the management, sales and stock team
• Consistently provides recognition to team members for exceptional performance
• Provides consistent and ongoing constructive feedback and coaching to team members to encourage continued growth and development
• Develops and trains internal talent to ensure the team reaches its full potential and to build a strong internal bench of candidates for future leadership roles
• Networks with, recruits and interviews external talent on an ongoing basis
• Responsible for managing all operational processes, policies and functionality related to merchandise management, security, loss prevention and facility maintenance
• Ensures that the store meets all Company standards and expectations with regards to merchandising and visual presentation, safety, functionality and security and complies with all relevant local, State and Federal regulations.
• Sets standards for maintaining a neat and organized stockroom, storage area and shipping/receiving area in order to allow for safe and efficient access to product by stock and sales associates
• Communicates with appropriate corporate partners to confirm details of product flow into and out of store
• Monitors store inventory levels and partners with corporate team to maximize sales through product replenishment and communication of product needs
• Manages inventory audits and works to reconcile any inventory discrepancies
• Facilitates the communication of Company information to associates

Our Best Fit Candidate Would Have:

• 5+ years of managerial experience in a customer service focused retail environment required
• Proven ability to analyze selling reports, identify business trends and react quickly to the needs of the business in order to drive sales results
• Ability to interpret policies and procedures to resolve customer and employee issues
• Experience with POS systems, including inventory management functions
• Effective management, interpersonal and communication skills
• Strong analytical and problem solving skills
• Strong computer skills-proficient in Outlook, Excel and Word
• Excellent communication skills, both written and verbal
• Excellent time management skills

Salary Range: $26.00-$39.00

At Centric Brands, we believe our people are our greatest asset, and we seek to structure competitive compensation offers to ensure that we are able to attract and retain the best talent. Our job postings include a base hourly range at the time of employment. The stated base hourly range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. Base salary is a part of a total compensation package, which, depending on the position, may also include commission earnings, bonus and other Centric Brands sponsored benefit programs.

Centric Brands is an Equal Opportunity Employer

#LI-HR1