Store Manager: Retail Leader & Community Builder

Staples, Inc.; Glen Ellyn (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Bonus plans

Generous paid time off

401(k) with company match

Associate store discount

Job summary

Staples, Inc. is seeking a General Manager to lead a dynamic retail team and deliver exceptional customer experiences. You will drive store performance across sales, services, and community relationships while upholding Staples values.

You will develop your team through coaching, ensure operational excellence, and lead a consultative selling approach to provide total solutions for customers, including small business clients.

Qualifications

• 1+ year progressively responsible store management experience in a retail environment.
• Experience in building a customer-centric environment that offers total solutions.
• Proven ability to develop teams and drive profitable YOY sales and margins.
• Ability to lift/move materials and stand/walk for long periods.
• Staples does not sponsor applicants for work visas for this position.

Responsibilities

• Provide strong leadership in community, customer service, sales, and team development.
• Lead store operations, merchandising, print & marketing services, and local business networking.
• Drive profitable sales, improve margins, and ensure flawless operational execution.
• Coach managers to build a consultative selling culture and effective coaching.
• Ensure the store reflects Staples values and commitment to the community.

Skills

Store management experience

Store operations analytics

Customer-centric selling

Team development & coaching

Physical ability

Education

Bachelor’s Degree in Business or related field

Job description

Staples, Inc. is seeking a General Manager to lead a dynamic retail team and deliver exceptional customer experiences. You will drive store performance across sales, services, and community relationships while upholding Staples values.

You will develop your team through coaching, ensure operational excellence, and lead a consultative selling approach to provide total solutions for customers, including small business clients.