Store Manager - Retail

Feeders Supply Co.; Louisville (KY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Advancement Opportunities

Educational Opportunities

Flexible Scheduling

Employee Discounts

Free Pet Food Program

And More

Job summary

Feeders Pet Supply in Louisville, KY is seeking a Store Manager to lead a dynamic team and deliver exceptional customer service. You will oversee staffing, scheduling, and payroll, while ensuring the store reflects our culture of mutual respect and a commitment to pet parents.

You will open/close the store, merchandise products, coach staff, and drive community engagement. The role offers advancement opportunities, strong benefits, flexible scheduling, and generous employee discounts and pet

Qualifications

• Provide leadership to ensure store aligns with customer-satisfaction culture.
• Manage staffing to meet sales goals and payroll budgets.
• Hire store personnel and prepare weekly schedules.
• Open/close store and oversee payroll submissions.

Responsibilities

• Lead a dynamic team and train staff through our programs.
• Drive customer service excellence and store merchandising.
• Open and close the store and manage peak-period coverage.

Skills

Leadership

Customer service

Staffing & scheduling

Payroll management

Merchandising

Training & development

Job description

Here at Feeders Pet Supply our mission is quite simple – to offer the best pet products possible, to help pet parents with any questions they may have, and to give back to the communities we serve. We hope that you can be a part of that goal as a member of our team! As a Store Manager, you will manage a dynamic team. Your team will have the satisfaction of helping a pet parent find the perfect pet food for their furry pal, help a kid learn about how to take care of their new hamster, or find a solution for a pet parent who's dog needs some training. Don't worry about not knowing anything about pet care – with our employee training programs you'll be recommending products in no time!

We expect all our customers to receive the best customer experience possible and all our team members are there to make that happen. From greeting customers, checking customers out at the register, restocking shelves, giving pet care advice, merchandising – we all do it all!

About Your Career

• Provide overall leadership and direction to ensure store is managed in accordance with our business culture of providing optimum customer satisfaction, while creating an atmosphere of mutual trust and respect for our employees.
• Responsible for managing the staffing requirements to meet overall sales objectives; work within the parameters set by the President (i.e. payroll budget).
• Implement customer service requirements for the store to insure that our customers have a positive experience with Feeders Supply.
• Manage the overall staffing requirements to ensure the store has adequate, trained employees to meet business needs, especially during peak or seasonal periods.
• Responsible for hiring of all store personnel.
• Responsible for preparing weekly store schedule.
• Responsible for approving and submitting payroll hours to Accounting Department on a bi-weekly basis.
• Perform store merchandising activities
• Open/close store.
• And more...

Some of the Perks!

• Advancement Opportunities – at Feeders Pet Supply we believe in promoting from within as much as possible and developing our associates to have a career path. If you put in the work, you will be rewarded!
• Educational Opportunities – if you're a pet fanatic, you will get great training in store, through our training programs, and through company-wide training events to learn about the pet care in the pet industry.
• Flexible Scheduling – we will work with you as much as possible to accommodate your needs.
• Employee Discounts – Because we love our associates so much, we offer employee discounts of up to 30% on everything in the store! You heard that right, everything! We also allow all of our associates to get discounts on grooming services, obedience training services and free pet washes.
• Free Pet Food Program – we want to feed your dog or cat on the house! We offer a free bag of dog or cat food on a regular basis to our associates so they can keep their bellies full on the best foods in the pet industry! Some conditions apply.
• And More!

Benefits:

• 401(k) and ESOP retirement plans
• Health insurance
• Dental insurance
• Vision insurance
• Health Savings Account
• Life insurance
• Employee assistance program
• Employee discounts
• Paid time off (PTO)
• Referral program

Working Environment

• This position requires working in both the internal and external environment.
• This position requires working in both hot and cold temperatures.
• Must be able to lift up to 50 lbs.
• It's preferable to be able to do home deliveries.