Store Manager, Ontario Mills

True Religion; Ontario (CA); Vor Ort; USD 43.000 - 45.000; Vollzeit

Benefits dieser Stelle

Health benefits

401(k) match

Merchandise discounts

Additional programs

Zusammenfassung

True Religion is seeking a Store Manager in Ontario Mills to lead a high-performing store team and deliver strong sales, operations, and customer experience. You will own day-to-day performance, KPIs, payroll, shrink, and visual standards while recruiting, coaching, and retaining top retail talent.

You will drive business results, plan staffing, and ensure brand-aligned execution on the sales floor and in the stockroom, maintaining a culture of accountability and exceptional service.

Qualifikationen

• Minimum 3–5 years of retail management experience in fashion or specialty retail.
• Proven ability to drive store KPIs and profitability.
• Strong recruiting, coaching, and talent development skills.
• Excellent customer engagement and in-store experience.
• Experience with visual merchandising and brand presentation.

Aufgaben

• Drive all store KPIs including sales, payroll, shrink, and profitability.
• Lead and communicate priorities, set expectations, and foster a collaborative environment.
• Inspire and develop teams, recognize performance, and support succession planning.
• Plan staffing, scheduling, and workload to deliver results and maintain operations.
• Protect assets and work with Loss Prevention to resolve issues.
• Deliver exceptional customer experiences and uphold brand standards.
• Ensure operational discipline, payroll controls, and safety compliance.
• Uphold visual merchandising standards and maintain floor and stockroom organization.

Kenntnisse

Retail management

Staff development

Customer service

Scheduling

Ausbildung

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

Retail systems

Jobbeschreibung

Store Manager, Ontario Mills

Department: Store

Employment Type: Full Time

Location: 344 - Ontario Mills Store

Reporting To: District Manager

Compensation: $31.00 - $33.00 / hour

Description

STORE MANAGER, ONTARIO MILLS

THE PURPOSE:

The Store Manager is accountable for leading a high-performing store team and delivering consistent business results through strong sales execution, operational excellence, and exceptional customer experience. This role owns the day-to-day performance of the store, including sales, KPIs, payroll, shrink, and visual standards, while recruiting, developing, and retaining top retail talent. The Store Manager leads by example, brings company initiatives to life on the sales floor, and ensures the store operates in alignment with True Religion's brand, culture, and expectations.

THE ROLE (what you are accountable for):

• Drive Business Results: Own all store KPIs, including sales, payroll, shrink, and profitability. Plan, prioritize, and adjust to meet business needs while working a flexible retail schedule


• Lead & Communicate Effectively: Set clear expectations, communicate priorities consistently, and foster an open, inclusive environment where teams feel informed, heard, and supported.


• Inspire & Develop Teams: Lead by example, motivate through positive energy and integrity, and create a culture of recognition, accountability, and continuous improvement.


• Plan & Execute: Take initiative, make informed decisions, and proactively plan staffing, scheduling, and workload to deliver results. Navigate the sales floor and stockroom as needed.


• Problem Solve & Protect Assets: Use sound judgment to identify root causes, resolve challenges objectively, and safeguard company assets in partnership with Loss Prevention.


• Build & Retain Talent: Recruit, hire, onboard, coach, and develop high-performing teams. Identify internal talent, address performance issues consistently, and support succession planning.


• Deliver Exceptional Customer Experience: Champion True Religion's selling culture by setting service standards, coaching in the moment, and creating an engaging, brand-right environment.


• Operational Excellence: Ensure consistent execution of policies, procedures, payroll controls, and MOD (Manager on Duty) standards while maintaining safety, compliance, and operational discipline.


• Visual & Inventory Leadership: Uphold visual merchandising standards and maintain a clean, organized sales floor and stockroom.


• Other assigned tasks as needed

YOU ARE:

You are a results-driven retail leader who thrives in a fast-paced environment and takes full ownership of store performance. You lead with confidence, integrity, and energy, balancing business acumen with a people-first mindset. You are comfortable making decisions, coaching teams, and bringing structure to ambiguity while consistently modeling True Religion's brand, selling culture, and standards. Above all, you are passionate about developing talent, delivering exceptional customer experiences, and driving sustainable results through disciplined execution.

REQUIRED MINIMUM EXPERIENCE

• 3 - 5 years of retail management experience in a specialty or fashion environment


• High school diploma or equivalent required; bachelor's degree preferred


• Proven ability to drive store KPIs, including sales, payroll, shrink, and profitability


• Demonstrated success in recruiting, developing, and retaining high-performing retail teams


• Strong customer engagement skills with a focus on delivering exceptional in-store experiences


• Experience executing visual merchandising standards and maintaining brand presentation


• Solid operational knowledge, including scheduling, inventory management, and loss prevention


• Ability to lead in a fast-paced, high-volume retail environment


• Proficiency in Microsoft Office and comfort learning retail systems and technology

ADDITIONAL ROLE INFORMATION

• Compensation: The anticipated base salary range for this role is $31-$33 per hour. This is a full-time, non-exempt position. The range shared for this role represents the low and high ends of the expected base salary range for this role based on the applicable location. True Religion reasonably expects to pay within this range in compliance with all applicable federal, state, and local laws. Actual compensation will be determined based on factors including relevant experience, skills, knowledge, and internal equity.


• Perks: We offer a mix of benefits and perks designed to support our employees both on and off the sales floor. Eligible employees may participate in health benefits, a 401(k) savings plan with company match, merchandise discounts, and additional programs. Eligibility for certain benefits is based on position and hours worked in accordance with company policy.


• Physical & Work Requirements: This role requires the ability to maneuver on the sales floor and stockroom, as well as stand for extended periods of time, walk, bend, stoop, reach, climb ladders, and lift or carry up to 50 pounds. Must be able to work a flexible schedule, including weekends, evenings, holidays, and peak retail hours.


• Employment Eligibility: Employment with True Religion is contingent upon meeting applicable employment eligibility requirements.