Store Manager, Ontario Mills

True Religion; Ontario (CA); On-site; USD 88,828,000 - 94,558,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Merchandise discounts

Job summary

True Religion store leadership opportunity at Ontario Mills, CA. The Store Manager is accountable for driving store KPIs, leading a high-performing team, and delivering an exceptional customer experience through strong sales execution and brand-aligned operations.

The role covers payroll, shrink, visual standards, recruitment, development, and daily performance, with a focus on discipline, safety, and operational excellence in a fast-paced retail environment.

Qualifications

• 3–5 years of retail management experience in a specialty or fashion environment.
• High school diploma or equivalent required; bachelor’s degree preferred.
• Proven ability to drive store KPIs, including sales, payroll, shrink, and profitability.
• Demonstrated success in recruiting, developing, and retaining high-performing retail teams.
• Strong customer engagement skills with a focus on delivering exceptional in-store experiences.
• Experience executing visual merchandising standards and maintaining brand presentation.
• Solid operational knowledge, including scheduling, inventory management, and loss prevention.
• Ability to lead in a fast-paced, high-volume retail environment.
• Proficiency in Microsoft Office and comfort learning retail systems and technology.

Responsibilities

• Drive business results by owning store KPIs, payroll, shrink, and profitability.
• Lead and communicate priorities; foster an open, inclusive environment.
• Inspire and develop teams with recognition, accountability, and improvement.
• Plan and execute staffing, scheduling, and workload to deliver results.
• Identify root causes, resolve challenges, and safeguard assets with Loss Prevention.
• Recruit, hire, onboard, coach, and develop high-performing teams and successors.
• Deliver exceptional customer experience by upholding selling culture and service standards.
• Ensure policies, payroll controls, and MOD standards are consistently followed and operational.

Skills

Retail management

Leadership

Customer engagement

Visual merchandising

Retail systems / MS Office

Education

High school diploma

Bachelor's degree preferred

Tools

POS systems

Inventory management software

Job description

The Store Manager is accountable for leading a high-performing store team and delivering consistent business results through strong sales execution, operational excellence, and exceptional customer experience. This role owns the day-to-day performance of the store, including sales, KPIs, payroll, shrink, and visual standards, while recruiting, developing, and retaining top retail talent. The Store Manager leads by example, brings company initiatives to life on the sales floor, and ensures the store operates in alignment with True Religion’s brand, culture, and expectations.

Department

Store

Location

344 - Ontario Mills Store

Compensation

$31.00 - $33.00 / hour

Description

STORE MANAGER, ONTARIO MILLS

The Purpose

The Store Manager is accountable for leading a high-performing store team and delivering consistent business results through strong sales execution, operational excellence, and exceptional customer experience. This role owns the day-to-day performance of the store, including sales, KPIs, payroll, shrink, and visual standards, while recruiting, developing, and retaining top retail talent. The Store Manager leads by example, brings company initiatives to life on the sales floor, and ensures the store operates in alignment with True Religion’s brand, culture, and expectations.

THE ROLE (what You Are Accountable For)

• Drive Business Results: Own all store KPIs, including sales, payroll, shrink, and profitability. Plan, prioritize, and adjust to meet business needs while working a flexible retail schedule
• Lead & Communicate Effectively: Set clear expectations, communicate priorities consistently, and foster an open, inclusive environment where teams feel informed, heard, and supported.
• Inspire & Develop Teams: Lead by example, motivate through positive energy and integrity, and create a culture of recognition, accountability, and continuous improvement.
• Plan & Execute: Take initiative, make informed decisions, and proactively plan staffing, scheduling, and workload to deliver results. Navigate the sales floor and stockroom as needed.
• Problem Solve & Protect Assets: Use sound judgment to identify root causes, resolve challenges objectively, and safeguard company assets in partnership with Loss Prevention.
• Build & Retain Talent: Recruit, hire, onboard, coach, and develop high-performing teams. Identify internal talent, address performance issues consistently, and support succession planning.
• Deliver Exceptional Customer Experience: Champion True Religion’s selling culture by setting service standards, coaching in the moment, and creating an engaging, brand-right environment.
• Operational Excellence: Ensure consistent execution of policies, procedures, payroll controls, and MOD (Manager on Duty) standards while maintaining safety, compliance, and operational discipline.
• Visual & Inventory Leadership: Uphold visual merchandising standards and maintain a clean, organized sales floor and stockroom.
• Other assigned tasks as needed

YOU ARE:

You are a results-driven retail leader who thrives in a fast-paced environment and takes full ownership of store performance. You lead with confidence, integrity, and energy, balancing business acumen with a people-first mindset. You are comfortable making decisions, coaching teams, and bringing structure to ambiguity while consistently modeling True Religion’s brand, selling culture, and standards. Above all, you are passionate about developing talent, delivering exceptional customer experiences, and driving sustainable results through disciplined execution.

Required Minimum Experience

• 3 - 5 years of retail management experience in a specialty or fashion environment
• High school diploma or equivalent required; bachelor’s degree preferred
• Proven ability to drive store KPIs, including sales, payroll, shrink, and profitability
• Demonstrated success in recruiting, developing, and retaining high-performing retail teams
• Strong customer engagement skills with a focus on delivering exceptional in-store experiences
• Experience executing visual merchandising standards and maintaining brand presentation
• Solid operational knowledge, including scheduling, inventory management, and loss prevention
• Ability to lead in a fast-paced, high-volume retail environment
• Proficiency in Microsoft Office and comfort learning retail systems and technology

Additional Role Information

• Compensation: The anticipated base salary range for this role is $31-$33 per hour. This is a full-time, non-exempt position. The range shared for this role represents the low and high ends of the expected base salary range for this role based on the applicable location. True Religion reasonably expects to pay within this range in compliance with all applicable federal, state, and local laws. Actual compensation will be determined based on factors including relevant experience, skills, knowledge, and internal equity.
• Perks: We offer a mix of benefits and perks designed to support our employees both on and off the sales floor. Eligible employees may participate in health benefits, a 401(k) savings plan with company match, merchandise discounts, and additional programs. Eligibility for certain benefits is based on position and hours worked in accordance with company policy.
• Physical & Work Requirements: This role requires the ability to maneuver on the sales floor and stockroom, as well as stand for extended periods of time, walk, bend, stoop, reach, climb ladders, and lift or carry up to 50 pounds. Must be able to work a flexible schedule, including weekends, evenings, holidays, and peak retail hours.
• Employment Eligibility: Employment with True Religion is contingent upon meeting applicable employment eligibility requirements.

True Religion is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. Employment decisions are based on qualifications, merit, and business needs. Applicable law requires employers to provide reasonable accommodation during the recruitment process. Please let us know if you require accommodation, and we will make appropriate arrangements. You can contact us at [e-mail] with these requests.