Store Manager - No Nights!

smartstop; Skokie (IL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Monthly Bonus Incentive Plan

Health insurance including medical, in

Paid Time Off

401(k) matching

Life Insurance | Disability Insurance

Employee assistance program

Job summary

SmartStop Self Storage in Elk Grove, IL is seeking a Store Manager to oversee leasing of storage and parking, lead a team, and manage maintenance and projects. The role emphasizes strong tenant relations, proactive lead follow-up, and close coordination with the home office to support property success.

Responsibilities include supervising staff, maintaining occupancy, and ensuring excellent customer service while adhering to company policies and procedures.

Qualifications

• Must have a valid driver’s license and proof of current auto insurance.
• Experience in the Self-Storage industry is required.
• Superior customer service skills.
• Excellent communication skills.
• Computer literate with solid office skills.
• Take-charge/can-do mentality yet able to follow set procedures.

Responsibilities

• Leasing storage and parking.
• Managing a team.
• Assisting with maintenance.
• Supervising onsite projects.
• Communicating with the home office team.
• Maintaining good relationships with tenants by providing outstanding customer service.
• Keeping the facility rented at optimum levels.
• Prepares units for auction and vacates units as prescribed by law and approved by management.
• Other duties as assigned.

Skills

Driver's license

Auto insurance

Self-storage experience

Customer service

Communication skills

Office software

Take-charge attitude

Tools

None

Job description

Think Outside the Box!

A company that embraces CHANGE while enhancing EVERYONE’S journey.

About SmartStop Self Storage

SmartStop® Self Storage is a diversified real estate company in the self-storage industry, operating in the US and Canada. In addition, SmartStop was awarded Newsweek’s Best Customer Service in 2021, 2022 & 2023 among Storage Center companies and Reputation’s 800 Award for 2023.

Voted TOP WORKPLACE 2022 & 2023 by the Orange County Register and our AMAZING employees! Come join a winning team.

Starting at $19.50/hour + Bonus

Store Manager (Store #6104, Elk Grove, IL) Job Summary

This position is involved in all phases of the operation, including: leasing storage & parking, managing a team, assisting with maintenance, supervising onsite projects, communicating with home office team, and maintaining good relationships with tenants. SmartStop Store Managers contribute to a successful property by running an organized office, engaging positively with customers, earnestly following up on leads, maintaining existing business relationships with clients and vendors, and communicating clearly with the entire management team.

Essential Job Functions and Responsibilities

• Leasing storage and parking
• Managing a team
• Assisting with maintenance
• Supervising onsite projects
• Communicating with the home office team
• Maintaining good relationships with tenants by providing outstanding customer service
• Keeping the facility rented at optimum levels
• Prepares units for auction and vacates units as prescribed by law and approved by management
• Other duties as assigned

Qualifications:

• Must have a valid driver’s license and proof of current auto insurance
• Experience in the Self-Storage industry is required
• Superior customer service skills
• Excellent communication skills
• Computer literate with solid office skills
• Take-charge/can-do mentality yet able to follow set procedures.

Benefits

• Monthly Bonus Incentive Plan
• Health insurance including medical, dental and vision
• Paid Time Off
• 401(k) matching
• Life Insurance | Disability Insurance
• Employee assistance program

Discounts

• Health & Fitness Partnerships
• Legal
• Entertainment
• Computers & Electronics

Diversity

SmartStop® Self Storage, is committed to diversity, equity and inclusion. We believe in fostering an environment of inclusion, and seek contributors from all backgrounds to join our dynamic team.

Lead Together!