Store Manager | Muse Paintbar | Fairfax/Mosaic

Muse Paintbar; Merrifield (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive hourly rate

Paid sick time

Holiday pay

Vacation time

Health, dental, vision benefits

Employee discounts

Free studio use

Job summary

Muse Paintbar is seeking a Store Manager to lead daily studio operations, oversee a team, and ensure an exceptional guest experience. You will guide painting sessions, manage inventory, and partner with leadership to drive sales and maintain quality in a fast-paced, community-centric environment.

The role requires 2+ years of full-time management and a Bachelor’s or equivalent experience. On-site work with evenings and weekends is expected in a vibrant studio setting.

Qualifications

• 2+ years of full-time management experience.
• Experience in the arts or customer-facing environments is preferred.
• Ability to lead a team, coach, and drive sales while maintaining quality.

Responsibilities

• Lead and assist painting sessions with clear instruction for beginners.
• Open and close the studio and ensure smooth operations.
• Oversee kitchen duties and ensure food safety and quality.
• Drive sales through interactions with guests and team.
• Manage staffing, performance reviews, and time-off approvals.
• Maintain cleanliness, organization, and marketing displays.

Skills

Team leadership

Customer service

Communication

Sales

Problem solving

Education

Bachelor's degree or equivalent management experience

Tools

Google Workspace

Slack

Studio tech

Job description

Who We AreMuse Paintbar is a guided painting experience with 26 studios across the East Coast. Acrylic paint, easels, a bar and kitchen, and a few hundred people a week who show up, fully confident that they have no artistic ability whatsoever. They leave with a painting they're proud of and a good story. We're not a gallery, and we're not a classroom. We're a great night out that happens to involve a paintbrush.Who You AreYou've managed a team before, and you're good at it. You can read a room, fix a problem before anyone notices it happened, and get a nervous first-timer, both customer and employee, to loosen up. You're comfortable painting with acrylics, and you don't mind being on stage. You like the fact that no two nights look the same.The RoleThe Store Manager runs the studio. Daily operations, the team, the customer experience, and the sales that come out of all three. You'll be hands-on in every part of it, from teaching a session to counting inventory to sitting down with a team member about their goals.What you’ll ownThe floorOpen and close the studio and keep the operation running cleanLead and assist painting sessions with clear, step-by-step instruction that a beginner can followPrep and run private events and parties from setup through breakdownOversee and work in the kitchen, holding the line on food safety and qualityDrive sales through the way you and the team talk to guestsKeep the space looking right: cleanliness, organization, and marketing displays set to company standardsThe teamReview applications, conduct interview screenings, run paint auditions, and train new hiresContinually provide feedback and coachingConnect with every team member regularly to talk about wins, opportunities, and what's nextTrack performance and run reviews with your Regional Manager and HRBuild and maintain monthly schedules with consistent coverage in partnership with your Regional ManagerReview and approve time-off requests within policy, escalating staffing needs to your Regional Manager when necessaryReview timecards each working day, and verify and submit weeklyThe businessRegular check-ins with your Regional Manager on sales, staffing, operations, and inventorySubmit accurate inventory counts and orders, and process weekly deliveriesHandle in-studio customer complaints quickly and professionally, escalating the complicated onesEnforce alcohol service, safety, and cash handling proceduresSubmit maintenance and facility tickets as neededCollaborate with your Regional Manager on feedback for development and advancementOther responsibilities as they come upThe ScheduleFull-time, with a flexible schedule that includes days, evenings, and weekends. Nights and weekends are the bulk of the business.What you bring2+ years of full-time management experienceBachelor's degree in art, business, marketing, finance, or a related field, or equivalent management experienceExperience in the arts, and comfort painting with acrylicsExperience in a customer-facing environment like a bar or restaurantGroup art instruction experience preferredStrong written and verbal communicationSales, service, and leadership instinctsComfortable in Google Workspace, Slack, and studio techFull-time flexible availability on-site, regular weekends and evenings requiredReliable transportation and willingness to travel up to 20% monthlyMust be 21 or olderTIPS and ServSafe Manager certification (we'll train and pay for these if you don't have them)Physical requirementsStanding for long stretchesStepping onto and off of elevated surfaces frequentlyFrequent bending, reaching, moving, and lifting up to 50 poundsMoving through the studio quickly and safely, including tight spaces and raised surfaces like the stageComfortable in a fast-paced environment with music and large groupsExtended periods sitting and working on a computerReliable internet, reliable phone and laptop, and a quiet, well-lit space for remote work when neededWhat you’ll enjoyCompetitive hourly ratePaid sick time, 10 company holidays, and 3 weeks vacation timeMedical, Dental, and Vision health benefits effective upon hireAdditional insurance options, including life insurance and disability optionsTIPS and ServSafe certification coveredFree use of the studio and supplies when we're closedFree gallery space to display and sell your own work without commission feesEmployee discount and monthly session vouchersThe above is intended to describe the general content of and requirements for the position. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time. Muse Paintbar will provide reasonable accommodations to enable individuals to perform their essential job duties consistent with applicable law.Muse Paintbar is an equal opportunity employer committed to inclusion and diversity. As a proud equal opportunity employer, we do not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender, gender identity or expression, age, marital status, mental or physical disability, military or veteran status, pregnancy, or any other protected characteristic.