Store Manager - Mavi, Montgomery Mall

Mavi North America; Bethesda (MD); On-site; USD 65,000 - 85,000; Full time

Job summary

Mavi North America is seeking a Store Manager for our Bethesda, MD location. You will lead a high-performing team, deliver an outstanding customer experience, and drive in-store profitability through effective scheduling, payroll management, and loss prevention.

You will embody Mavi’s denim lifestyle, coach staff, and ensure operational excellence across stockroom, VM, and sales floor while adapting to a fast-paced retail environment.

Qualifications

• Minimum retail management experience required.
• Proven track record of meeting/exceeding sales targets and KPIs.
• Strong team coaching and development skills.
• Excellent communication, interpersonal and organizational abilities.
• Solid understanding of scheduling, payroll, inventory and visual merchandising.
• Passion for fashion and denim.
• Flexible evenings, weekends and holidays.
• Ability to stand for long periods and lift up to 40 lbs.

Responsibilities

• Lead and inspire a team to deliver exceptional customer experiences and meet sales targets.
• Maximize store profitability through scheduling, payroll, and expense management.
• Recruit, onboard, and develop store talent aligned with Mavi’s values and standards.
• Ensure operational excellence including cleanliness, back-of-house organization, and visual standards.
• Drive performance through regular KPI tracking and weekly/monthly reviews.
• Bring Mavi’s brand story to life on the sales floor with Fit, Fabric, Foundation.
• Manage local marketing activations and community engagement.
• Coordinate with HQ teams (HR, Merchandising, Operations, IT, Marketing) and maintain store systems.

Skills

Retail management

Sales targets

Team leadership

Communication

Retail operations

Fashion & denim

Availability

Physical stamina

Job description

As a Mavi Store Manager, you are more than just a retail leader—you are a brand ambassador and business driver. You’ll be responsible for delivering an exceptional customer experience, leading a high-performing team, and ensuring operational excellence in-store. This is a full-time position that plays a key role in shaping the success of our retail presence.

What Makes a Great Mavi Store Manager?

• Customer-Obsessed

Builds meaningful connections with regulars and new customers

• Team-First Mentality

Leads by example, motivates through coaching—not just direction

Invests in team development and celebrates team wins

• Commercially Driven

Strong understanding of KPIs, stock flow, and profitability

Uses data to drive decisions and maximize daily sales opportunities

• Detail-Oriented Operator

Maintains high standards across VM, stockroom, and shopfloor execution

Confident in managing opening/closing, scheduling, and loss prevention

• Agile & Solutions-Oriented

Thrives in fast-paced retail with shifting priorities

Takes initiative, stays calm under pressure, and adapts quickly

• Authentic & Positive Communicator

Confident, open communicator who embodies Mavi’s friendly and genuine tone

Builds trust and loyalty with customers and team alike

• Passionate About the Brand

Wears and loves the product—understands the importance of Fit, Fabric, Foundation

Embodies denim lifestyle and represents Mavi proudly in and out of the store

Key Responsibilities

• Lead and inspire a team to deliver exceptional customer experiences and meet sales targets
• Maximize store profitability through effective scheduling, payroll, and expense management
• Recruit, onboard, and develop store talent aligned with Mavi’s values and standards
• Ensure operational excellence, including cleanliness, back-of-house organization, and visual standards
• Drive performance through weekly/monthly business reviews and KPI tracking
• Bring Mavi’s brand story to life on the sales floor through Fit, Fabric, Foundation
• Manage local marketing activations and build community engagement
• Liaise with HQ teams including HR, Merchandising, Operations, IT, and Marketing
• Maintain full access to all store systems; responsible for opening and closing procedures

Required Skills & Qualifications

• Previous retail management experience required, preferably in the fashion or lifestyle retail sector.
• Proven track record of meeting or exceeding sales targets and KPIs
• Strong team management, coaching, and talent development skills
• Excellent communication, interpersonal, and organizational abilities
• Solid understanding of retail operations including scheduling, payroll, inventory, and visual merchandising
• Passion for fashion, styling and a genuine interest in denim
• Flexible availability, including evenings, weekends, and holidays
• Ability to stand for extended periods of time and lift/move objects weighing up to 40 pounds.